Terri Graefe
Black Mountain,NC
Summary
I have a tremendous amount of experience in both sales and sales management. I'm looking for a part-time position where I can utilize my skills in sales and/or sales management on a daily basis.
Overview
27
27
years of professional experience
Work History
Owner/Operator
Self
03.2018 - 10.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Real Estate Broker/Owner
Network Realty
08.2009 - 10.2015
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
- Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
- Arranged for inspections and surveys of sold properties.
- Compared properties possessing similar features to determine competitive market prices.
- Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
Sales Executive
Ricoh
07.2007 - 06.2009
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Sales Manager & Real Estate Broker
MLS Realty & Buy Owner Of Atlanta
06.2005 - 07.2007
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Identified, hired and trained highly qualified staff by teaching best practices, procedures and sales strategies.
Sales Executive
Pitney Bowes
03.2003 - 05.2005
- Responsible for sales of software systems and mail machines.
- Surpassed quotas every month of employment
- Became postal certified while employed.
- Named "Employee of the Month" three months.
Sales Manager
Buy Owner Of Atlanta
04.1996 - 05.2003
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Assisted owners in marketing of the organization each year.
- Increased sales by over 30% each year of management.
Education
No Degree - Real Estate Broker
GA Real Estate Real Estate Commission
Buford, GA04.1998
Bachelor of Science - Management
GA State University
Atlanta, GA08.1996
Skills
- Quality Management Systems
- Investor Relations
- Business Planning
- Hiring and Staffing
- Staff Training
- Customer Relations
- Coaching and Mentoring
Timeline
Owner/Operator
Self
03.2018 - 10.2022
Real Estate Broker/Owner
Network Realty
08.2009 - 10.2015
Sales Executive
Ricoh
07.2007 - 06.2009
Sales Manager & Real Estate Broker
MLS Realty & Buy Owner Of Atlanta
06.2005 - 07.2007
Sales Executive
Pitney Bowes
03.2003 - 05.2005
Sales Manager
Buy Owner Of Atlanta
04.1996 - 05.2003
No Degree - Real Estate Broker
GA Real Estate Real Estate Commission
Bachelor of Science - Management
GA State University
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