Terri Hutchinson
Morrow,GA
Summary
Highly organized and detail-oriented professional with strong time management and organizational skills. Expertise in managing multiple tasks, maintaining effective communication channels, and enhancing operational efficiency. Proficient in Microsoft Office Suite and skilled at establishing and maintaining customer relationships.
Overview
16
16
years of professional experience
Work History
Office Manager
Banks, Jackson & Middleton Inc
Atlanta, GA
07.2010 - Current
- Established collaborative working relationships within the organization to achieve goals.
- Increased office organization by 50% by developing a filing system and customer database protocols.
- Resolved client inquiries and addressed contract questions.
- Managed inventory and purchase of supplies for office operations and copier maintenance.
- Distributed company correspondence, including memos and updates, to reinforce and apprise departments and divisions of corporate objectives and developments.
- Acted as an advocate for clients when interacting with investment companies.
- Maintained impeccable records, keeping physical and digital records ready for full audits.
- Developed policies and procedures related to customer service operations.
- Assisted in developing an effective system for tracking client requests from initial contact through resolution.
- Scheduled meetings between prospective vendors and financial representatives.
Personal Assistant to the Owner
Banks, Jackson, & Middleton Inc.
Atlanta, GA
07.2008 - 05.2010
- Developed, maintained and managed daily schedule for Owner.
- Screened phone calls and emails to prioritize requests from clients or colleagues.
- Organized filing systems and databases to store data related to the Owner's business activities.
- Provided administrative support such as preparing letters, memos, faxes.
- Managed calendar invites for internal staff meetings or external client engagements.
Education
Bachelor of Science - Public Health
Walden University
Minneapolis06-2024
Skills
- Strong written and verbal communication skills
- Customer Relationship Management
- Meeting facilitation
- Proficient in Microsoft Office
- Processes and procedures
- Time management abilities
Affiliations
- Health and Wellness Volunteer (Tabernacle of Praise Church International)
- Member of Georgia Public Health Association
- Volunteer for Fulton County Board of Health (Medical Reserve Corps)
- Member of Sisters in Public Health
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager
Banks, Jackson & Middleton Inc
07.2010 - Current
Personal Assistant to the Owner
Banks, Jackson, & Middleton Inc.
07.2008 - 05.2010
Bachelor of Science - Public Health
Walden University
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