Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terri Leidholdt

Santa Clarita,CA

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

39
39
years of professional experience

Work History

Dog Groomer/Small Business Owner

Terri’s K9
01.2015 - 12.2024
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.

School Crossing Guard

City of Santa Clarita
01.2008 - 01.2013
  • Used signs, hand signals and flags to control car and foot traffic conditions.
  • Instructed children to safely cross streets using crosswalk and watching traffic lights.
  • Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
  • Proactively communicated with other crossing guards within the vicinity when necessary-sharing relevant information about potential hazards or incidents that may require additional attention.

Cashier

Vons Market
01.1986 - 01.1996
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Canyon High School
Canyon Country, CA
06-1986

Skills

  • Patience and empathy
  • Animal handling expertise
  • Relationship building
  • Customer service
  • Reliability and punctuality

Timeline

Dog Groomer/Small Business Owner

Terri’s K9
01.2015 - 12.2024

School Crossing Guard

City of Santa Clarita
01.2008 - 01.2013

Cashier

Vons Market
01.1986 - 01.1996

High School Diploma -

Canyon High School

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Terri Leidholdt