Terri Mabry
Beavercreek,USA
Summary
Convincing Distributor Sales Representative with first-rate persuasion and negotiation talents. Recognized for quickly establishing rapport with customers, upselling products and building loyal clientele. Created focused sales and distribution plans, elevating regional performance. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
Work History
Distributor Sales Consultant
Cosmoprof Beauty
Denton, Texas
09.2022 - Current
- Effectively consults with clients to drive sales, leveraging industry knowledge and interpersonal skills to exceed targets
- Analyzes market trends and customer data to inform sales strategies, enhancing client satisfaction and sales performance
- Focuses on achieving sales goals through strategic planning and client engagement, consistently delivering superior results
- Monitors sales metrics and KPIs, identifying trends and opportunities to enhance performance and meet targets
- Maintained accurate records of client interactions, sales activities, and territory performance data in CRM systems for reporting and analysis purposes
- Enhanced product knowledge through continuous training sessions, staying up to date on industry trends and product offerings
- Generated leads through networking events, trade shows, referrals, and cold calling initiatives
Owner/Designer
tlm4 designs
Beavercreek, Ohio
10.2017 - Current
- Owner/Designer at tlm4 designs
- Day to Day Operations of owning a business
- Developed and maintained strong relationships with customers
- Kept up to date with current trends in haircutting and color
Business Development Manager
Aegis Protective Services
Cincinnati, Ohio
10.2019 - 02.2022
- Collaborated with cross-functional teams to develop tailored solutions, enhancing client satisfaction
- Analyzed market trends to identify growth opportunities, boosting revenue by $2 million annually
- Conducted thorough market research, identifying untapped segments and contributing to a 10% growth in market share
- Implemented CRM tools to streamline sales processes, improving team efficiency by 25%
- Established relationships with key decision-makers within customer's organization to promote growth and retention
- Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization
- Monitored market trends and competitor activities to identify areas of potential opportunity
Office Management/Inside Sales/Customer Service
IMS Security & Technology, LLC
Moraine, Ohio
04.2017 - 10.2019
- Demonstrating strong work ethics and punctuality, while supporting office management and customer relations
- Facilitated cross-departmental communication, ensuring seamless customer service and enhancing client satisfaction by 15%
- Maintained meticulous records and handled sensitive information, ensuring compliance with company policies and regulations
- Assisted in training new hires, fostering a collaborative environment and reducing onboarding time by 30%
- Monitored market trends and competitor activities to identify areas of potential opportunity
- Liaised with vendors to plan and schedule services
- Managed sensitive client information by adhering to strict confidentiality rules and data protection policies
- Streamlined office operations, reducing administrative costs by 20% through efficient resource management
Office Manager
Signature Tooling, Inc
Kettering, Ohio
02.2016 - 03.2017
- Streamlined office operations, enhancing efficiency by 20% through improved scheduling and resource management
- Implemented new office protocols, reducing overhead costs by 15% and fostering a more organized work environment
- Led a team of administrative staff, enhancing productivity and ensuring compliance with company policies
- Conducted detailed audits of office expenses, identifying cost-saving opportunities and optimizing budget allocations
- Facilitated cross-departmental meetings, ensuring clear communication and alignment on company goals
- Updated reports, managed accounts, and generated reports for company database
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Organized travel arrangements for executives by researching cost-effective options while accommodating
Administrative Coordinator
Central State University
Wilberforce, Ohio
08.2014 - 02.2016
- Managed daily operations, ensuring smooth program functioning and timely completion of tasks
- Improved administrative processes, leading to a 20% increase in efficiency
- Coordinated events and activities, enhancing student engagement and participation
- Maintained accurate records and documentation, ensuring compliance with university policies
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to Federal Government Title IX Program
- Kept a high average on performance evaluations
- Maintained students’ progress reports and monitored the practice tests for graduate schools
Education
License - Managing Cosmetologist
Carousel Beauty College
Huber Heights, Ohio01.1993
College of Business - Management
Ohio University
Athens, Ohio01.1988
Skills
- Salesforce
- Vendor Relations
- Client Management
- Diversity/Inclusion
- Social Media
- Workflow
- Program Management
- Poised
- Versatile
- Diplomatic
- Sales Strategies
Organizationandplanning
- Managed all aspects of day-to-day operations in Management and as a business owner
- Monthly, quarterly, and yearly finances- budget and tax preparation
- Compliance with State Board Regulations
- Sales and new business development
- Accountable for inventory control and new product evaluation
- Managed Granted Program with over Five Hundred Thousand Budget
- Account Receivables & Account Payables for company
- Human Resources Management
- Generated Payroll from Timecards to Payroll Company Website
- Liaison between Students and Law School Admission Representatives
- Requisitioned of Title III funds for Budgeted Programs
- Executed Title III Guidelines and Regulations
- Budget Analysis and Monitoring
- RFQ Preparation and Guideline requirements
- Title III Guidelines and Restrictions
Salesandmarketingexperience
- Client development with a 75% referral business
- Actively uses all forms of social media as additional outlet to serve customers and facilitate sales
- Vendor Relations
- Account Management and New Customer Development
- Organized work environment and workflow to be efficient
- Maintained contacts with clients on weekly basis to foster relationships to meet goals
- Generated Financials for Business Reporting
- Excellent computer skills, knowledge of salesforce.com, Outlook, pdf export and oracle
Accomplishments
Earned 1 of top 10 DSC in USA for specific Vendor sales and received trip to Hawaii my 1st year in role.
References
- Jennifer Black, Miami Valley Surgery Associates, jsblack@premierhealth.com, 9378256134
- Lisa Harlen, PA Property Management, Lisah@papropmngt.com, 9374786239
Timeline
Distributor Sales Consultant
Cosmoprof Beauty
09.2022 - Current
Business Development Manager
Aegis Protective Services
10.2019 - 02.2022
Owner/Designer
tlm4 designs
10.2017 - Current
Office Management/Inside Sales/Customer Service
IMS Security & Technology, LLC
04.2017 - 10.2019
Office Manager
Signature Tooling, Inc
02.2016 - 03.2017
Administrative Coordinator
Central State University
08.2014 - 02.2016
License - Managing Cosmetologist
Carousel Beauty College
College of Business - Management
Ohio University