Cheryl Graham

• Generated new business through cold calls, client visits, and referrals.
• Coordinated sales efforts with team members and other departments.
• Made recommendations to customers to promote brand effectiveness and product benefits.
• Networked to build client base and promote products to new and existing clients.
• Assisted customers during selection process and helped choose perfect products to meet individual needs.

• Worked closely with senior management team members regarding client relations initiatives.
• Advised clients on product features and benefits best suited for their individual needs.
• Participated in team meetings to discuss strategies for improving customer experience.
• Identified client needs and provided tailored solutions.
• Exuded professional expertise and resourcefulness to gain trust and confidence of clients, vendors.

Worked full-time from 12-21 to 8-22 and part- time from 4-23 to present.

• Provided patient care in accordance with physicians' orders and nursing standards of practice.
• Facilitated referrals for specialty services when necessary.
• Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors.
• Managed patient records, ensuring confidentiality and compliance with healthcare regulations.
• Audited medication rooms at different locations for compliance with policies and procedures.

• Used sterile techniques to prepare patients for procedures.
• Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
• Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.

• Performed assessments of pediatric patients' physical conditions.
• Provided emotional support to both children and their families during difficult times.
• Administered medications and treatments as prescribed by the physician.
• Monitored vital signs, such as blood pressure and temperature, of pediatric patients.
• Observed and reported changes in patient's condition to physicians or other healthcare professionals.
• Maintained accurate documentation of patient progress notes, treatment plans, and nursing reports.

Note recently rehired and completed all onboarding as of 1-25.

• Advised clients on health insurance options, including coverage and cost comparisons.
• Assisted customers with enrollment in health insurance plans and managed administrative paperwork.
• Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines.
• Participated in weekly training sessions to improve product knowledge.
• Explained coverage options to potential policyholders, answering questions
• Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.