Terri Lynn McCarley
Cheshire
Summary
Strategic Chief Nursing Officer with expertise in nursing operational management, budgeting, and performance improvement. Develops and implements plans that enhance service delivery and patient satisfaction. Skilled in case management and service coordination, effectively addressing patient inquiries and concerns. Knowledgeable in healthcare policies and standards, driving organizational goals and improving staff morale.
Over 30+ years of experience in Nursing holding many challenging titles. Innovative Chief Nursing Officer with expertise in crisis management, regulatory compliance, and quality enhancement. Proven track record in developing nursing protocols that significantly improve patient outcomes and reduce errors.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. This resume does not reflect the last 30 years due to the amount of extensive history.
Overview
9
9
years of professional experience
Work History
Chief Nursing Officer
SUN Behavioral Health
Erlanger, Kentucky
02.2022 - 05.2026
- Led nursing staff in providing high-quality patient care at a behavioral health facility.
- Collaborated with interdisciplinary teams to enhance patient treatment plans and achieve better outcomes.
- Evaluated nursing performance through feedback and performance reviews for continuous improvement.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Developed and implemented nursing protocols that improved patient outcomes and reduced medical errors.
- Oversaw patient recordkeeping and regulatory compliance programs.
- Enhanced team capabilities by training nursing staff on service protocols.
- Participated in organizational committees focused on improving nurse engagement, patient experience and overall quality of care.
- Ensured adherence to federal regulations such as HIPAA privacy laws when handling confidential information.
- Promoted an environment that values diversity, inclusion and respect for all individuals.
- Analyzed data from various sources such as surveys, metrics and reports to identify areas needing improvement in patient satisfaction or outcomes.
- Collaborated with other healthcare professionals to develop innovative approaches to deliver evidence-based care.
- Streamlined communication between nurses, physicians and administrators to ensure effective delivery of services.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Developed medical programs that promoted community health and research.
Chief Nursing Officer
Dover Behavioral Health
Dover, DE
01.2020 - 02.2022
- Led nursing staff in providing high-quality patient care at a behavioral health facility.
- Managed departmental budgets and resource allocation for optimal service delivery.
- Oversaw patient safety initiatives to ensure a supportive healing environment.
- Prepared quarterly patient care assessments and made appropriate recommendations.
- Represented the organization at conferences, seminars and other events related to nursing practice.
- Ensured adherence to federal regulations such as HIPAA privacy laws when handling confidential information.
- Implemented tracking systems to monitor progress towards strategic plan goals and improve patient care outcomes.
- Established communication protocols among nurses, physicians, and administrators to enhance service delivery.
Intake Manager
River Park Psychiatric hospital
Huntington, West Virginia
01.2017 - 01.2020
- Managed patient intake processes for psychiatric evaluations and assessments, facilitating seamless transitions for new clients.
- Coordinated patient intake process for mental health assessments and treatment planning, ensuring timely access to care.
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Managed electronic health record system to ensure accurate patient information entry.
- Maintained accurate records of client intakes in electronic database system.
- Reviewed insurance information to verify coverage before patient admission, minimizing delays in service delivery.
- Provided information and resources to individuals, families, and groups seeking assistance.
- Participated in meetings with external partners, such as government agencies and healthcare providers, to discuss collaborative opportunities.
- Maintained communication and transparency with governing boards, department heads and medical staff.
Education
Bachelor of Science - Nursing
Ohio Christian University
Circleville, OH05-2015
Associate of Applied Science - Nursing
Rio Grande University
Rio Grande, OH05-1990
Skills
- Nursing protocols
- Regulatory compliance
- Patient condition assessments
- Patient care
- Treatment planning
- Plan implementation
- Accreditation management
- Quality enhancement
- Crisis management
- Performance evaluation
- Budget management
- Interdisciplinary collaboration
- Team leadership
- Nursing operations
- HIPAA requirements
- Patient coordination
Timeline
Chief Nursing Officer
SUN Behavioral Health
02.2022 - 05.2026
Chief Nursing Officer
Dover Behavioral Health
01.2020 - 02.2022
Intake Manager
River Park Psychiatric hospital
01.2017 - 01.2020
Bachelor of Science - Nursing
Ohio Christian University
Associate of Applied Science - Nursing
Rio Grande University
References
References available upon request.