Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Terri McDowell

Atlanta,GA

Summary

With 6 years of experience in various customer service roles, I am dedicated to providing individuals with the assistance they need. Whether as a manager, remote worker, or self-employed professional, my ultimate objective is to consistently deliver outstanding customer service.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Packer

Duracell
Fairburn, GA

I was a production worker who picked and packed batteries for the company. That also included cleaning and sorting.

Customer Service Representative

Chime Solutions
Jonesboro, GA
10.2021 - 12.2023
  • I worked from home assisting customers with debt cancellation and card security. When customers needed to file claims or just help with an existing claim, I helped navigate them through the issues that occurred.

Receptionist

Orchid wellness Spa
Jonesboro, GA
02.2021 - 06.2021
  • I started off as the receptionist and within the few months I was there I began doing body sculpting and then went to doing massages
  • I also hosted parties

Shift Manager

Arby's
Huntsville, AL
08.2018 - 07.2020
  • Being a shift leader has made me become more mature and patient with people in life. Working this job I had to run shifts with up to 8 people working under me. Running the shifts included opening and closing the store, counting the safe, doing inventory and also filling in where others fell short.
  • I had to learn to separate friends from work
  • It has taught me how to inspire others to be a better them

Education

High school diploma -

Creekside High School
Fairburn, GA
05.2017

Skills

  • Shift Lead
  • Fast Food
  • Food Preparation
  • Packaging
  • Team Member
  • Crew Member
  • Shift Supervisor
  • Restaurant Management
  • Food Safety
  • Cash Handling
  • Serve safe certified
  • Food Service
  • Microsoft Windows
  • Android
  • Network Support
  • Delivery Driver Experience
  • Help Desk
  • Technical Support
  • Customer Service

Certification

  • ServSafe
  • Driver's License

Personal Information

Authorized To Work: US

Timeline

Customer Service Representative

Chime Solutions
10.2021 - 12.2023

Receptionist

Orchid wellness Spa
02.2021 - 06.2021

Shift Manager

Arby's
08.2018 - 07.2020

High school diploma -

Creekside High School

Packer

Duracell
Terri McDowell