CALVIN COLE
Murfreesboro,TN
Summary
I am a motivated adaptable associate with diverse experience in inventory control, analyzing, Microsoft office, health/medical care, shipping/receiving, home improvements, construction, sales associate, clerk, customer care representative; as well as security officer. Professional skills that I acquire include public speaking, creative problem solving, responsibilities with big task loads, and highly experienced customer care and clerical representor. Ability to communicate effectively with hire up management as well as a team setting; and very keen to develop more professional skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Walgreens
Murfreesboro, TN
09.2022 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Manager
Popeyes® Louisana Kitchen
Murfreesboro, TN
09.2022 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Inventory control and Inventory associate Team lead
Carvana
Lebanon, TN
08.2020 - 09.2022
- Company Overview: A new aged tech company that sells cars
- Working with carvana I get the opportunity to work for a new aged tech company that sells cars
- My role with the company is the team lead over two different departments
- One department is inventory control lead
- I am in charge of everything inventory related
- I also print bill of landings for 3rd party truck drivers and sign for vehicles I received
- After receiving the vehicles I let the drivers know where the cars are staged for them to load that are on their B.O.L
- In the inventory position I am in charge of replacing vehicles on routes by using Quintec applications
- A new aged tech company that sells cars
General Manager
Edible Arrangements
Murfreesboro, TN
03.2018 - 04.2020
- I Managed at least ten to twelve employees at a time
- I ordered all supplies, customer service, store planning, shift scheduling, and also delivering to customers
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Bachelor's - Biology, physiology
Middle Tennessee State University
Murfreesboro, TnStem - Science
Kingsbury High School
Memphis, TN05.2013
Skills
- Management
- Supervisor
- Shift lead
- Clerical
- Microsoft office
- Ms office
- Problem solving
- ADP Payroll
- Data Entry
- Quality Assurance
- Quality Control
- Inventory Control
- Microsoft Word
- Time Management
- Receptionist
- Security
- Excel
- Physiology Knowledge
- UltiPro
- Anatomy Knowledge
- Surveillance
- Team management
- Zoom meetings
- Skype
- Timesheet
- Shift selections
- Troubleshooting expert
- Team lead
- Vending Machine business owner
Certification
ServeSafe certified
Certification
Pharmacy Technician
Timeline
Manager
Walgreens
09.2022 - Current
Manager
Popeyes® Louisana Kitchen
09.2022 - 10.2024
Inventory control and Inventory associate Team lead
Carvana
08.2020 - 09.2022
General Manager
Edible Arrangements
03.2018 - 04.2020
Bachelor's - Biology, physiology
Middle Tennessee State University
Stem - Science
Kingsbury High School