Terri Payne
UAB Specialty Pharmacy
Centreville,AL
1
Certification
32
years of professional experience
Work History
Senior Certified Pharmacy Technician
1 Year 11 Months- Delivers discharge medicines to transplant patients at bedside.
- Attends transition of care rounds daily for kidney, liver, and bone marrow transplant patients.
- Works closely with clinical pharmacists, advanced practice providers, social workers, and mail order pharmacists to ensure patients have all of the medications necessary to make for an excellent discharge.
- Collects payment from patients on medications.
- Counts, pours, and dispenses various medications.
- Packages and ships refrigerated and non-refrigerated medications to patients' homes.
- Assists patients via phone and pick-up window.
- Replenishes Parata with hazardous and non-hazardous drugs.
- Pulls out-of-date medications from shelves.
- Uses Microsoft Teams and Vocera messaging on daily basis.
- Calls patients to remind them to pick up medications.
- Maintains waiting bin by pulling and returning prescriptions that has been ready for ten or more days.
Certified Pharmacy Technician
4 Months- Processed prescription orders accurately and efficiently to ensure timely patient care.
- Assisted pharmacists in medication preparation and dispensing, adhering to safety protocols.
- Managed inventory levels, including restocking medications and supplies as needed.
- Educated patients on medication usage, side effects, and proper storage techniques with help of pharmacist.
- Learned 340B billing concepts.
- Delivered medications to assisted living patients in the area (apartments, cottages, congregates, etc.)
- Attended transition of care rounds for hospitalized and swing bed patients.
Certified Pharmacy Technician
1 Year 4 Months- Delivered discharge medicines to transplant patients at bedside.
- Attended transition of care rounds daily for kidney, liver, and bone marrow transplant patients.
- Worked closely with clinical pharmacists, advanced practice providers, social workers, and mail order pharmacists to ensure patients had all of the medications necessary to make for an excellent discharge.
- Collected payment from patients on medications.
- Counted, poured, and dispensed various medications.
- Packaged and shipped refrigerated and non-refrigerated medications to patients' homes.
- Assisted patients via phone and pick-up window.
- Replenished Parata machine with hazardous and non-hazardous drugs.
- Pulled out-of-date medications from shelves.
- Used Microsoft Teams and Vocera messaging on daily basis.
- Called patients to remind them to pick up medications.
- Maintained waiting bin by pulling and returning prescriptions that had been ready for ten or more days.
Field Colleague Trainer
10 Years 5 Months- Instructed orientation and two phases of pharmacy classes for all new pharmacy technicians and store management trainees.
- Taught Alabama Responsible Vendor class for Tuscaloosa CVS stores.
- Was responsible for onboarding new employees, which included sending out welcome emails, new-hires completion of I-9, and tracking training modules for 60 stores in Birmingham and Tuscaloosa.
- Tracked renewal of Alabama Board of Pharmacy technician licenses for 60 stores.
- Traveled to stores in Tuscaloosa and Birmingham for in-store training of new pharmacy technicians.
- Taught Pharmacy Technician Certification Board (PTCB) preparation classes.
Lead Certified Pharmacy Technician
2 Years 2 Months- Data-entered prescriptions.
- Count, poured, and dispensed medications.
- Assisted patients at the drive-thru and walk-up pick-up areas.
- Managed inventory by ordering medications via warehouse and/or Mckesson warehouse and checked in orders.
- Created schedule for pharmacy technicians.
- Replenished and maintained ScriptPro (robot).
- Assisted with completing audits from insurance companies, when necessary.
- Troubleshot insurance rejections on medications (prior authorizations, day supply, etc.)
- Ensured great customer service with every patient interaction.
Certified Pharmacy Technician
9 Months- Mail order division of CVS.
- Data-entered prescriptions.
Lead Certified Pharmacy Technician
14 Years 8 Months- Obtained PTCB certification in 1997.
- Data-entered prescriptions.
- Count, poured, and dispensed medications.
- Assisted patients at the pick-up area.
- Managed inventory by ordering medications via warehouse and/or Mckesson warehouse and checked in orders.
- Created schedule for pharmacy technicians.
- Assisted with completing audits from insurance companies, when necessary.
- Troubleshot insurance rejections on medications (prior authorizations, day supply, etc.)
- Ensured great customer service with every patient interaction.
Education
No Degree - Pre-Pharmacy
- Completed 60 credit hours toward of a Bachelor of Science in a pre-pharmacy degree.
High School Diploma
Skills
Pharmacy Technician Experience
Teaching
Management
Leadership
Cash Handling
Inventory Control
Classroom Management
Recruiting
Time Management
Presentation Skills
Customer service
Training & development
Medical Terminology
Certification
- Pharmacy Technician License
- Nationally Certified Pharmacy Technician, 1997
Timeline
Senior Certified Pharmacy Technician
UAB Specialty Pharmacy
09.2024 - CurrentRead More
Certified Pharmacy Technician
Bibb Medical Center
05.2024 - 09.2024Read More
Certified Pharmacy Technician
UAB Specialty Pharmacy
01.2023 - 05.2024Read More
Field Colleague Trainer
CVS Regional Business Office
03.2012 - 08.2022Read More
Lead Certified Pharmacy Technician
CVS
01.2010 - 03.2012Read More
Certified Pharmacy Technician
CVS Caremark
01.2009 - 10.2009Read More
Lead Certified Pharmacy Technician
CVS
05.1994 - 01.2009Read More
Shelton State Community College
No Degree from Pre-Pharmacy
Read More
Bibb County High School
High School Diploma
Read More