TERRI POWERS

• Organized office supplies and ensured adequate stock levels were maintained.
• Greeted visitors in a friendly manner and provided general information about the organization's services or products.

• Greeted guests and gathered information to seat groups or place on waitlist.
• Greeted customers, answered questions and recommended specials to increase profits.
• Explaining to guest how the market runs
• Inputted customer orders into computer system accurately and efficiently.
• Resolved customer complaints in an efficient and timely manner.

• Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
• Offered answers to passengers' questions and resolved issues that arose during flights.
• Followed safety, passenger and supply pre-flight checklists.

• Developed business and marketing plans and prepared monthly financial reports.
• Set pricing structures according to market analytics and emerging trends.
• Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
• Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.

Owned and ran a successful shipping and postal service. Forced t0 sell due to financial setbacks and cost of relocation.

I went on to work for new owner.