Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terri Rash

Kingman,AZ

Summary

Skilled Non-Emergency Medical Transport Driver eager to join a professional establishment that will utilize my experience in transporting multi-lever needs clients to various scheduled medical appointments.

Overview

8
8
years of professional experience

Work History

Non-Emergency Medical Driver

AAA Transportation, Inc.
09.2022 - Current
  • Improved patient satisfaction by providing timely and safe transportation to medical appointments.
  • Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
  • Adhered to HIPAA regulations while handling sensitive patient information, maintaining confidentiality at all times.

Manager of Mohave County

New Horizons DEC
03.2020 - 09.2022
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Non-Emergency Medical Driver

Med Star Transportation
03.2020 - 03.2022
  • Reduced missed appointment rates by consistently arriving on time.
  • Ensured vehicle maintenance was up-to-date, contributing to the overall reliability of the transportation service.
  • Completed accurate documentation of all trips, maintaining records in accordance with company policy and regulatory requirements.

Supervisor of Mohave County

New Horizons DEC
08.2016 - 03.2019
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Non-Emergency Medical Driver

Southwest Behavioral & Health Services
11.2015 - 08.2016
  • Responsible for the safe operation of equipment.
  • Positive customer relations.
  • Required to complete vehicle inspections and reports.
  • I have worked with clients in crisis.

Education

High School Diploma -

San Gorgonio High School
San Bernardino, CA

Skills

  • Professional Communication style
  • Above standard level of knowledge of ADOT requirements for various transportation vehicles
  • Uses proper time management techniques to ensure accurate arrival times
  • Maintains a stress free environment for all clients being transported
  • Working knowledge of vehicle routine maintenance and damage reporting
  • Proficient in meeting deadlines and submitting accurate paperwork
  • Easily adapts to change through trouble shooting and protocol
  • Consistent in professional appearance and attendance

Timeline

Non-Emergency Medical Driver

AAA Transportation, Inc.
09.2022 - Current

Manager of Mohave County

New Horizons DEC
03.2020 - 09.2022

Non-Emergency Medical Driver

Med Star Transportation
03.2020 - 03.2022

Supervisor of Mohave County

New Horizons DEC
08.2016 - 03.2019

Non-Emergency Medical Driver

Southwest Behavioral & Health Services
11.2015 - 08.2016

High School Diploma -

San Gorgonio High School

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Terri Rash