Hi, I’m
Terri Ridpath
Wytheville,VA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
years of professional experience
Work History
Dennys Restaurant
Server
03.2015 - Current
Job overview
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Calculated accurate bill amounts and processed cash and credit card payments.
Woodforest National Bank
Retail Banker III
06.2022 - 09.2024
Job overview
- Reached out, generated appointments and built new relationships to grow business.
- Identified, marketed and recommended bank products and services to achieve a personal banking relationship.
- Probed to understand customer banking and credit card needs to integrate marketing promotions and programs into conversations and offer strategic advice.
- Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.
- Trained new hires on customer service policies and procedures.
- Managed risk effectively by adhering to bank policies and procedures during transactions.
Somic America
Machine Operator
07.2021 - 06.2022
Job overview
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Inspected finished products for air bubbles, uneven coverage or other nonconformances.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
I-81 Truck Stop
Cashier
12.2014 - 02.2015
Job overview
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Carmelitas Mexican Restaurant
Assistant Manager
02.2011 - 11.2013
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily operations to maintain store cleanliness and organization.
CD Romas Italian Restaurant
Manager/Head Server
01.2008 - 09.2011
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Boca Ciega High SchoolGulfport, FL
from General Studies
Pinellas Technical Education CenterSt. Petersburg, FL
GED
03.1996
Skills
- Point of Sale (POS) system operations
- Check payment processing
- Safe food handling
- Machining and production standards
- Privacy and Confidentiality
- Data Security and Validation
- Account Services
- Fraud Prevention
- Bank Secrecy Act
- Deposit Funds
- ATM Network
- Bank Product Sales
- Count Currency
- Identity Checks
- Mobile Banking
- Manage Customer Accounts
- Bank Deposits
- Product and Service Sales
- Cash Handling
- Consumer Banking
- Banking Standards
- Night and Safe Deposit Procedures
- Financial Transactions
- Cashier's Checks
- Sorting and Filing
- Balance Cash Drawers
- Teller Transactions
- Team Cooperation
- Cash Supply Orders
- Customer Loan Processing
Timeline
Retail Banker III
Woodforest National Bank
06.2022 - 09.2024
Machine Operator
Somic America
07.2021 - 06.2022
Server
Dennys Restaurant
03.2015 - Current
Cashier
I-81 Truck Stop
12.2014 - 02.2015
Assistant Manager
Carmelitas Mexican Restaurant
02.2011 - 11.2013
Manager/Head Server
CD Romas Italian Restaurant
01.2008 - 09.2011
Boca Ciega High School
from General Studies
Pinellas Technical Education Center
GED
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