Terri R. Mejia

Work History

Apex Asset Management Group LLC

Farmers Branch, Tx

03.2021 - Current

Investigated clients' concerns or identified issues and collaborated with internal teams to resolve problems improving our ratings with clients by 8% on average each month
Uphold firm's reputation for safeguarding clients' assets with appropriate risk management
Verified progress, quality and safety of each in-progress job with regular site visits ensuring 100% satisfaction upon completion
Kept crews on-track by setting up expectations and guidelines in advance
Oversaw project budgeting, documenting materials and labor hours for accurate billing
Managed daily workloads by organizing schedules and delegating tasks

SVL Turnkey Services LLC

Lilburn, Ga

08.2010 - Current

Maintained all scheduling onsite with employees and organized timely order and delivery of all materials as well as any permits and audits needed
Located, evaluated, and contracted vendors to meet supply needs cutting completion time down by 30%
Outlined human and material resources required to successfully complete project
Established project objectives, schedules, and budget
Collaborated positively with peers, staff members and clients to maintain friendly, supportive, and cooperative work atmosphere
Delivered exceptional customer service to bolster strong relationships and build positive experiences allowing the company to be awarded best in county for services 3 years in a row
Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
Identified issues and solutions to eliminate backlog and maximize workflows

AIM Health Care

Franklin, Tn

03.2005 - 08.2010

Retained accounts with best-in-class service and smooth handling of account issues to ensure prompt payments and budgeting requirements
Trained junior sales professionals in successful strategies for each position in insurance reviews and audits to ensure a successful team boosting productivity on site 13% each quarter
Boosted per-account revenue by maintaining open communication and securing new locations for partnerships and audit availabilities bringing 88% of accounts paid within goals set by upper management from 52%