TERRI ROZZO
Orlando
Summary
Seeking volunteer position with a company where my strong work ethic and positive attitude will benefit mutual growth potential, while being a service to the community.
Dedicated professional skilled in administrative support and volunteer management. Proven ability to prioritize tasks and effectively communicate with all levels of staff. Eager to contribute to team success through strong time management and organizational skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Executive Assistant
Gregory/Clark Law Firm
Orlando
01.2012 - 01.2013
- Effectively works independently with little or no supervision
- Exceedingly well organized, flexible and highly skilled in meeting the administrative challenges of supporting an office of diverse people and programs.
- Interacts with all levels of clientele in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality
- Expert level written and verbal communication skills, strong decision making ability and attention to detail
- Experienced assisting management
- Strong knowledge of MS Office, including Word, Excel, Time Matters and Outlook
- Answer phones appropriately, promptly and efficiently
- Communicates and handles incoming and outgoing electronic communications
- Review and summarize miscellaneous reports and documents; prepare documents and outgoing mail as necessary
- Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner
- Organized case files and maintained document management systems for easy access.
- Assisted in research tasks to support ongoing legal cases and client needs.
- Facilitated communication between clients, attorneys, and external stakeholders effectively.
- Monitored incoming emails and responded accordingly in a timely manner.
- Answered telephone calls from customers or clients providing assistance where necessary.
Manager 2nd Chances Resale Shoppe
FIRST BAPTIST CHURCH OF ORLANDO
Orlando
01.2008 - 01.2012
- Effectively trains & manages volunteers in sorting, pricing and displaying donations.
- Accurately performs opening and closing procedures, including daily cash deposits, accounting documentation and cash drawer balancing.
- Responsible for daily scheduling of volunteers to ensure all hours and departments are covered.
- Excellent verbal communication to all levels of management and volunteers.
Executive Assistant
FIRST BAPTIST CHURCH OF ORLANDO
Orlando
01.2008 - 01.2012
- Effectively works independently with little or no supervision
- Exceedingly well organized, flexible and highly skilled in meeting the administrative challenges of supporting an office of diverse people and programs
- Interacts with all levels of staff in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality
- Expert level written and verbal communication skills, strong decision making ability and attention to detail
- Calendar management skills, including the coordination of complex executive meetings
- Experienced assisting management with the creation of PowerPoint presentations
- Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook
- Experienced scheduling travel arrangements for management and executives
- Responsible for heavy calendar management, requiring interaction with both internal and external executives and assistants, as well as consultants, to coordinate a variety of complex executive meetings
- Answer phones and direct all incoming calls to appropriate party promptly and efficiently
Education
Certificate Of Completion - Coding And Billing Formental Health Services
Cross Country Education
03.2010 - 03.2010
Certificate - 100 Volunteer Hours
Central Florida Help Line
01.2005 - 11.2006
Certificate - "How Can I Help"
Central Florida Help Line
04.1999 - 05.1999
Victorvalley High School
Victorville, CA 08.1984 - 05.1985
Skills
- Excellent Communication Skills
- Leadership and Training
- Attention to Detail
- Advanced Computer Skills
- Easily Trainable
- Self-Motivated
- Supervisory Experience
- Effective Scheduling
- Time Management Skills
Timeline
Executive Assistant
Gregory/Clark Law Firm
01.2012 - 01.2013
Certificate Of Completion - Coding And Billing Formental Health Services
Cross Country Education
03.2010 - 03.2010
Manager 2nd Chances Resale Shoppe
FIRST BAPTIST CHURCH OF ORLANDO
01.2008 - 01.2012
Executive Assistant
FIRST BAPTIST CHURCH OF ORLANDO
01.2008 - 01.2012
Certificate - 100 Volunteer Hours
Central Florida Help Line
01.2005 - 11.2006
Certificate - "How Can I Help"
Central Florida Help Line
04.1999 - 05.1999
Victorvalley High School
08.1984 - 05.1985