Terri Ryon
Owosso,MI
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Attention to detail.
Overview
12
12
years of professional experience
Work History
Team Leader Member
Nbhx Trim
Comstock Park, MI
03.2011 - 06.2015
- Planned and adjusted daily shift needs based on customer demands and orders.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Expeditor
Essilor Of America
Grand Rapids, MI
06.2000 - 05.2008
- Trained new expeditors and order runners according to company policies and standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Executed and overlooked reports to ensure orders were shipped in a timely manner.
- Answered phones as a switchboard operator on a 32 line phone system. Directed calls to the appropriate department or person.
Education
Diploma - Standard
Owosso High School
Owosso, MI05.1985
Cosmetology License - Cosmetology
Main Street Academy of Hair Design
Owosso, MI05.1985
Skills
- Reporting and Performance Analysis
- SOP Adherence
- Work Planning and Prioritization
- Team Management Understanding
- Handling Complaints and Inquiries
- Health and Safety Procedures
- Teamwork and Collaboration
- Team Goals
- Operational Efficiency
- Attention to Detail
Timeline
Team Leader Member
Nbhx Trim
03.2011 - 06.2015
Expeditor
Essilor Of America
06.2000 - 05.2008
Diploma - Standard
Owosso High School
Cosmetology License - Cosmetology
Main Street Academy of Hair Design
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