Summary
Overview
Work History
Education
Skills
Timeline
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Terri Simpson

Tallapoosa,GA

Summary

Results-driven Area Supervisor known for high productivity and efficient task completion. Possess specialized skills in team leadership, operational management, and conflict resolution, ensuring smooth area operations. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to achieve goals and foster team cohesion.

Overview

28
28
years of professional experience

Work History

Area Supervisor

Jacks Family Resturants
Birmingham, AL
04.2022 - Current
  • Collaborates with the leadership team in support of company culture, vision, and growth initiatives.
  • Direct oversight of up to 5, with 2M AUV, in the Birmingham, AL DMA.
  • Employee Relations: conducting investigations and executing decisions in partnership with HR Business Partner.
  • Recruited, hired, and trained four General Managers and helped them acclimate to company culture and training initiatives.
  • Performance management, succession planning.
  • Partnership with the risk and compliance team.
  • Active participant in the roll out of a new employee recognition program.

Multi-Unit Leader

Starboard Investment
Birmingham, AL
08.2021 - 05.2022
  • Direct oversight of up to 5 locations with 1M AUV in the Birmingham, AL DMA.
  • Aligned team to a set of company structured policy and procedures.
  • Improved staff retention by instituting personal development plans and departmental talent reviews.
  • Systemized and organized operations processes and procedures while restructuring the company.
  • Developed a great starting point for operators to achieve metrics and KPIs.
  • Responsible for day-to-day operations of the market.

Multi-Unit Director

Bojangles' Restaurants
Birmingham, AL
03.2011 - 05.2021
  • Serve as Brand Ambassador, role model of Servant Leadership and Core Values in a multi-unit capacity
  • Developed effective marketing plans: promoted brand via sponsorship and community events
  • Conducted health, safety and sanitation process evaluations, identify issues and remedy violations immediately.
  • New Store openings
  • Recruit, hire, train and developed all staffing levels to promote from within, many GM's to DM's.
  • Covered 4 states- AL, GA, FL, TN

Homemaker/Caregiver

Simpson Strong-Tie
Jacksonville, Alabama
06.1996 - 09.2020
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Shuttle service for doctors' appointments, ball games, school, and extracurricular activities.
  • Community elected President of Youth Sports Organization.
  • Community-elected PTO President.
  • State elected Parent Vice-Chair with ADRS.

Area Manager

Krystal Restaurant
Birmingham, AL
01.2000 - 08.2005
  • Oversight up to 4 locations
  • Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
  • Conducted periodic reviews of inventory levels and product mix in stores.
  • Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.

Education

High School Diploma -

Open Campus High School
Carrollton, GA
06-1994

Business Administration And Management

Gadsden State Community College
Gadsden, AL

Marketing Management

Gadsden State Community College
Gadsden, AL

Clerical Cluster Program

East Alabama Skills Training Center
Anniston, AL

Skills

  • Workforce Planning
  • Inventory Control
  • Brand Awareness
  • Documentation skills
  • Team Management
  • Reporting skills
  • Risk Management
  • Project Planning
  • Production Management
  • Facility Maintenance
  • Employee Performance Management
  • Supply chain distribution
  • Sales Tracking
  • Quality Control
  • Supply Chain Management
  • Onboard and Outboarding
  • NEW STORE OPENING
  • ATS hourly and management recruitment
  • Policies and Procedures Creation
  • ServSafe Instructor/Proctor

Timeline

Area Supervisor

Jacks Family Resturants
04.2022 - Current

Multi-Unit Leader

Starboard Investment
08.2021 - 05.2022

Multi-Unit Director

Bojangles' Restaurants
03.2011 - 05.2021

Area Manager

Krystal Restaurant
01.2000 - 08.2005

Homemaker/Caregiver

Simpson Strong-Tie
06.1996 - 09.2020

High School Diploma -

Open Campus High School

Business Administration And Management

Gadsden State Community College

Marketing Management

Gadsden State Community College

Clerical Cluster Program

East Alabama Skills Training Center

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