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Open to workDesired start date: Immediately
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Terri Walker
Indianapolis,Indiana
Work Preference
Summary
Administrative professional with excellent organizational skills and a high level of motivation seeking an opportunity to expand skills and promote job growth. Major strengths are in workflow production, research, and problem solving and enjoy working in a team environment. Key areas of expertise include: Problem solving, strong communication and written skills, and organizational and time management skills.
Overview
16
16
years of professional experience
Work History
Coordinator
Allied Solutions
Carmel, Indiana
01.2021 - 01.2026
- Data entry of loan documents including names, addresses, vehicle identification numbers, etc.
- Completed all required training.
- Verified proceeds received against what was required.
- Calls made to insurance providers and automobile dealerships as required.
Temporary Contract Work
Robert Half Professional Staffing Solutions
Indianapolis, IN
08.2020 - 01.2021
Auditor
Republic Airways Holdings
Indianapolis, IN
01.2020 - 01.2021
- Verified documentation on maintenance of aircraft. This included document numbers, initials, date, aircraft number, etc.
- Closed out visit package when complete in both Airvault and Ramco systems.
- Completed all required training.
- Processed packages staying within the 7-day time frame.
Temporary Contract Work
Robert Half Professional Staffing Solutions
Indianapolis, IN
01.2019 - 01.2020
Customer Service Representative
Indiana Public Retirement System
Indianapolis, IN
01.2017 - 01.2019
- Interpreting and explaining complex benefit and plan provisions to members who call or email the organization.
- Use strong organizational and time management skills in order to meet strict deadlines.
- Research information and form requests in order to make adjustments to members’ accounts when needed along with properly documenting any actions taken.
- Follow up with members on outstanding issues through calls or correspondence.
- Maintain positive working relationships across departments.
- Maintain confidentiality at all levels.
COM Processor
Johnson Controls
Indianapolis, IN
01.2010 - 01.2017
- Evaluated and processed daily electronic paperwork for security systems and products.
- Implemented strong organizational and time management skills in order to meet strict deadlines.
- Handled calls from representatives nationwide, provided research and problem solving where needed.
- Maintained confidentiality at all levels.
Education
High School Diploma -
Ben Davis High School
Indianapolis, IndianaSkills
- Proficient in Word, Excel, PowerPoint, Access, Teams, and Outlook
- Various Systems Knowledge, eg, SAP, IMS, CICS, some Oracle based systems, F&I, CDE, Smartsheet, etc
- Work Planning and prioritization
Timeline
Coordinator
Allied Solutions
01.2021 - 01.2026
Temporary Contract Work
Robert Half Professional Staffing Solutions
08.2020 - 01.2021
Auditor
Republic Airways Holdings
01.2020 - 01.2021
Temporary Contract Work
Robert Half Professional Staffing Solutions
01.2019 - 01.2020
Customer Service Representative
Indiana Public Retirement System
01.2017 - 01.2019
COM Processor
Johnson Controls
01.2010 - 01.2017
High School Diploma -
Ben Davis High School