Terriance Webb
Memphis,TN
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
11
11
years of professional experience
1
1
Certification
1
1
CPR
1
1
OC Spray, Baton, and Handcuff
1
1
AED
Work History
Account Manager
Walden Security
02.2019 - Current
- Developed strong relationships with clients through consistent communication and excellent customer service.
- Managed budgets effectively while maintaining quality service levels.
- Monitored team performance metrics, identifying areas for improvement or additional training as needed.
- Collaborated with local law enforcement agencies to improve overall community safety.
- Enhanced client satisfaction by addressing their concerns and providing personalized security solutions.
- Mentored junior staff members, fostering an environment of professional growth and development.
Armed Security Supervisor
US Securtiy Associates
02.2014 - 08.2018
- Coordinated with event organizers to establish appropriate security measures for large-scale gatherings or functions.
- Contributed to a positive workplace environment by maintaining professionalism and demonstrating strong leadership skills in all interactions with staff and clients.
- Reduced incidents of theft and vandalism by conducting regular patrols and maintaining a visible security presence.
- Supervised a team of armed security officers, ensuring adherence to policies and procedures while fostering a positive
- Promoted safety awareness among staff through ongoing training sessions and educational materials on relevant topics such as workplace violence prevention or active shooter scenarios.
Unarmed Security Officer
Champion Security
06.2013 - 05.2015
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
Education
High school or equivalent -
TREZEVANT HIGH SCHOOL
Memphis, TN07.2007
Skills
- Enthusiasm
- Creativity
- Discipline
- Dedication
- Surveillance
- Schedule oversight
- Security team leadership
- General security
- Security team management
Certification
Armed Security License
Additionalinformation - Authorizedtowork
Yes
Timeline
Account Manager
Walden Security
02.2019 - Current
Armed Security Supervisor
US Securtiy Associates
02.2014 - 08.2018
Unarmed Security Officer
Champion Security
06.2013 - 05.2015
High school or equivalent -
TREZEVANT HIGH SCHOOL
Armed Security License
Similar Profiles
Angelo BurgosAngelo Burgos
Federal Court Security Officer at AKAL SECURITY – INTERCON SECURITY – CONSTELIS SECURITY – WALDEN SECURITYFederal Court Security Officer at AKAL SECURITY – INTERCON SECURITY – CONSTELIS SECURITY – WALDEN SECURITY
Morgan JamesMorgan James
Security Officer at Walden SecuritySecurity Officer at Walden Security
Rafael MoralesRafael Morales
CSO-Court Security Officer at Walden SecurityCSO-Court Security Officer at Walden Security