Terrie Green
Canton,OH
Summary
Professional with extensive experience in customer engagement and hospitality management. Proven ability to enhance guest experiences through effective communication, problem-solving, and organizational skills. Strong team collaborator who adapts seamlessly to changing environments and prioritizes achieving results. Known for reliability, empathy, and maintaining high standards in all interactions.
Overview
17
17
years of professional experience
Work History
Welcome Coordinator
Oak Street Health
04.2024 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Responded to inquiries via phone and email, providing accurate information.
- Maintained organized records of visitor interactions and feedback.
- Coordinated guest transportation arrangements, resulting in timely arrivals and departures.
- Assisted in maintaining a clean and inviting lobby area, contributing to a positive first impression for guests.
Eligibility Specialist
Life Care Family Health and Dental Center
10.2008 - 04.2024
- Assessed client eligibility for healthcare services and programs, ensuring compliance with regulations.
- Facilitated application processes for various assistance programs, enhancing client access to needed resources.
- Collaborated with healthcare professionals to streamline patient intake and eligibility verification procedures.
- Trained new staff on eligibility determination processes and system navigation for improved efficiency.
Education
High School Diploma -
Mckinley High School
Canton05.1979
Skills
- Data entry proficiency
- Strong interpersonal skills
- Customer service and assistance
Timeline
Welcome Coordinator
Oak Street Health
04.2024 - Current
Eligibility Specialist
Life Care Family Health and Dental Center
10.2008 - 04.2024
High School Diploma -
Mckinley High School