Open To Work
Terrie Rogers
Springboro,OH
Summary
Dynamic floor manager with a strong focus on customer service and team morale. Successfully supervised daily operations, mentored staff, and maintained high standards of customer satisfaction. Committed to fostering teamwork and ensuring efficient store processes.
Overview
18
18
years of professional experience
Work History
Floor Manager
Home2Home Brand New & Consigned LLC
Centerville, OH
04.2021 - 01.2025
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Supervised daily operations and staff activities within the retail environment.
- Oversaw inventory control and organized merchandise displays to enhance customer engagement.
- Engaged with customers to provide assistance and gather feedback for operational improvements.
- Trained and mentored new employees on customer service standards.
- Fostered teamwork by facilitating collaboration on projects and initiatives.
Customer Service
Centerville Coin and Laundry
Centerville, OH
08.2013 - 04.2021
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues to enhance customer satisfaction
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
- Guided customers in product selection based on needs and preferences, contributing to increased sales revenue
- Developed strong relationships with key clients through regular communication and personalized support
- Executed accurate cash handling procedures and reconciled registers at end of each shift without discrepancies
Office Manager
Alexander Chiropractic Center
Dayton, OH
03.2007 - 08.2013
- Managed daily office operations, streamlining appointment scheduling, meeting coordination, and correspondence handling
- Coordinated office moves and renovations to minimize workflow disruptions and maintain continuity of operations
- Trained new employees on company policies and procedures, as well as the proper use of office equipment and software tools
- Maintained confidential employee records in compliance with privacy regulations and organizational standards
Education
Data Processing
Warren County JVS
Lebanon, OHSkills
- Inventory management
- POS systems
- Customer relationship management
- Staff training
- Decision making
- Problem solving
- Conflict resolution
Work Preference
Job Search Status
Open to workWork Type
Part TimeSalary Range
$0/hr - $18/hrTimeline
Floor Manager
Home2Home Brand New & Consigned LLC
04.2021 - 01.2025
Customer Service
Centerville Coin and Laundry
08.2013 - 04.2021
Office Manager
Alexander Chiropractic Center
03.2007 - 08.2013
Data Processing
Warren County JVS