Terrie Sunday
Belton,TX
Summary
Dynamic Admin Professional with a proven track record at Heart of Texas Behavioral Health Network, excelling in report generation and data analysis. Adept at enhancing client satisfaction and optimizing operational efficiency through meticulous attention to detail and strong interpersonal skills. Committed to driving impactful outcomes in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Admin Professional
Heart of Texas Behavioral Health Network
Waco, TX
07.2024 - Current
- Addressed client requests and inquiries to improve satisfaction levels.
- Maintained supply inventories by assessing stock levels and placing orders as necessary.
- Utilized software tools to optimize performance and enhance process efficiency.
- Generated daily and monthly reports to monitor operational metrics.
- Collaborated with Accounts Receivable and Accounts Payable to identify cost-saving opportunities.
- Calculated financial assessments to support budgeting and forecasting initiatives.
Support Employment Specialist
Heart of Texas Behavior Health/IDD Program
Waco, TX
08.2023 - 04.2024
- Evaluated abilities to determine limitations and assets of IDD consumers for employment training.
- Completed assessments and evaluations for IDD consumers.
- Developed and implemented a system for providing job placement for IDD consumers.
- Prepared documents, reports for ensuring timely provision of services, progress toward employment outcomes, verify accurate and comprehensive billing for employment services
Learning & Development Administration
Heart of Texas Goodwill Corporate Office
Waco, Texas
11.2022 - 06.2023
- Facilitated new hire orientation and onboarding processes for seamless integration.
- Planned and led training programs to enhance employee knowledge and performance.
- Maintained Goodwill University learning modules and developed additional curriculum resources.
- Created innovative learning tools to support ongoing staff development initiatives.
Medical Records Clerk
Goodwill of San Antonio
San Antonio, Texas
02.2020 - 05.2022
- Secured all service treatment records to enhance auditing efficiency.
- Converted and scanned military health records into HAIMS, the government EMR system.
- Exhibited meticulous attention to detail in document management.
- Verified credibility of service treatment records uploaded in HAIMS/EMR software.
Education
Certificate - Medical Assistant
Southern Careers Institute
TX05-2016
Skills
- Interpersonal skills
- Report generation
- Data analysis
- Cash handling
- Attention to detail
- Multitasking
Certification
- CPR Certification
- Mental Health First Aider
Timeline
Admin Professional
Heart of Texas Behavioral Health Network
07.2024 - Current
Support Employment Specialist
Heart of Texas Behavior Health/IDD Program
08.2023 - 04.2024
Learning & Development Administration
Heart of Texas Goodwill Corporate Office
11.2022 - 06.2023
Medical Records Clerk
Goodwill of San Antonio
02.2020 - 05.2022
Certificate - Medical Assistant
Southern Careers Institute
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