Managed customer accounts and customer relationships.
Established relationships with key customers, providing personalized service and support.
Interfaced directly with customers when necessary in order to resolve issues quickly and efficiently.
Identified potential new markets for products and services offered by the organization.
Traveled for in-person meetings with customers and partners, developing key relationships.
Surgical Research Manager
University of Florida Animal Care Service Research Surgery Department
Gainesville, FL
09.2015 - 07.2021
Provided Surgical and Anesthesia services for medical research projects.
Develop surgical protocols.
Train technical staff.
Teaching Aseptic technique to students.
Wrote detailed reports summarizing research findings with clear recommendations for stakeholders.
Ensured compliance with relevant ethical standards when conducting research activities.
Analyzed large datasets to identify trends, patterns, correlations and relationships between variables.
Veterinary Technician
Affiliated Pet Emergency Services
Gainesville, FL
01.2014 - 12.2019
Company Overview: Owned by Southern Veterinary Partners
Oversee/ improve the Hospital flow and daily appointments, interviewing and hiring new team members.
Training all technical staff, meeting corporate goals (decrease non veterinary labor, Cogs and revenue).
Utilized data to analyze performance and identify areas for improvement.
Owned by Southern Veterinary Partners
02.2016 - 08.2018
Triage and treatment of critical care patients in a fast and proficient manner, preparing patients for a variety of surgical procedures (i.e. trauma, GDV, c-section, etc), treating patients with toxicity or acute disease related illness.
Timeline
Diagnostic Sales Manager
Antech Diagnostics
08.2021 - Current
02.2016 - 08.2018
Surgical Research Manager
University of Florida Animal Care Service Research Surgery Department
DIRECTOR OF ACCOUNTING AND CONTRACTS at Antech Diagnostics, INC. (A Subsidiary of Mars Science and Diagnostics)DIRECTOR OF ACCOUNTING AND CONTRACTS at Antech Diagnostics, INC. (A Subsidiary of Mars Science and Diagnostics)
Registered Nurse, Pediatric Intensive Care Unit at UF Health Shands Children's HospitalRegistered Nurse, Pediatric Intensive Care Unit at UF Health Shands Children's Hospital