Terri P. Bugg, SHRM-CP
Cypress,TX
Summary
Polished oral and written communication skills, interaction with a wide variety of professionals at all levels of personnel. Proven track record and self-starter of maintaining a high level of accuracy in a fast-paced, multi-task environment. Dependable and punctual; project a professional appearance and demeanor, promote a positive public image. Proficient computer skills; MS Office, PeopleSoft and Oracle. Prior knowledge of principles and practices of Human Resources. Applied knowledge of the recruiting cycle, pre-employment/onboarding lifecycle and compliance.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Human Resources Advisor – Drug & Alcohol Compliance
Patterson-UTI Energy
Houston, TX
01.2025 - Current
- Monitor and ensure compliance with Drug and Alcohol Program policies and procedures across all Patterson-UTI legal entities.
- Support the enterprise Drug & Alcohol Program by coordinating compliance activities, reviewing audit reports, monitoring drug pools, and assisting with pre-employment, post-accident, and reasonable suspicion testing matters in collaboration with the Drug & Alcohol Program Manager (DAPM).
- Collaborate with the DAPM to report positive test results and ensure appropriate actions are taken in accordance with Department of Transportation (DOT) regulations and company policy.
- Consults directly with Regional HR and Medical Review Officers (MROs) to maintain confidentiality, resolve testing issues, and ensure proper management of testing outcomes.
- Advise and collaborate with HR Shared Services, Talent Acquisition, Regional HR, HSE, and Legal to resolve complex onboarding challenges, coordinate testing requirements, ensure compliance, and proactively address risks that may impact hiring timelines.
- Serve as the primary escalation point for onboarding issues, vendor performance concerns, and candidate inquiries, ensuring timely resolution and minimal disruption to start dates.
- Partner with HR, HSE, and Legal on day-to-day drug and alcohol program matters, ensuring operational alignment and regulatory compliance.
- Support the development and implementation of training initiatives for HR, HSE, managers, employees, and collectors to strengthen program knowledge and compliance.
- Evaluate and communicate updates and recommendations on industry best practice, policy revisions, process improvements, and third-party vendor or system optimization.
- Participate in other projects and perform additional duties as assigned to support enterprise-wide program effectiveness and operational needs.
Human Resources Shared Services (HRSS) Specialist
Patterson-UTI Energy
2021 - 2024
- Responsible for timely execution of the pre-employment and onboarding processing and tracking of candidates from offer acceptance (or from Pre-screening initiated) to being clear for hire for Patterson-UTI legal entities.
- Monitor results of required pre-employment tests, i.e., background screening, drug tests, and physicals.
- Ensure all required pre-employment screenings and tests are successfully completed to enterprise standards prior to start date.
- Actively provide regular updates to applicable field Human Resources (HR) and recruiting team members on candidate delays and/or gaps in the onboarding process.
- Engage with third-party vendors to escalate processing delays and other issues associated with pre-employment screenings and tests.
- Act as liaison between field HR and candidates during pre-employment and onboarding process.
- Ensure all onboarding documents and forms are properly completed and signed, which may include entering candidate information into HR system of record (Coordinate all state and federal employee registration/onboarding forms including the employment application, tax forms, I-9, skills inventory, and additional paperwork as required).
- Act as the primary contact for the candidate and provide candidates with guidance throughout pre-employment process, answer questions, and assist them with any technical issues that may arise.
- Promptly identify and resolve issues with candidate documents or data to avoid processing delays in pre-employment and onboarding process.
- Coordinate onboarding with field HR for new hire orientation.
- Identify process improvements and present ideas to management and appropriate systems’ teams.
Substitute Teacher
Cypress Fairbanks Independent School District
Cypress, TX
2016 - 2017
- Manage student learning in accordance with the goals and directives of the schools.
- Maintain discipline and classroom control that fosters a safe and positive learning environment for all students and staff in accordance with school.
- Implement lesson plans, while ensuring the integrity of academic time and in a manner which motivates students to learn and participate.
- Perform other related duties as assigned by building administrator(s).
Professional Leave of Absence
LoA
2010 - 2021
- Served as VP of Secondary Fundraising for Sampson Elementary Executive Board (PTO) from 2015 to 2016.
- Founded Girl Scout Troop 109006 and provided leadership from 2013 to 2017.
- Acted as Chartered Organization Representative for Boy Scout Troop 1791 from 2011 to 2014.
Recruiter/HR Specialist
The Integrity Group
Houston, TX
2006 - 2010
- Responsible for performing the full cycle of recruiting activities including sourcing, identifying, interviewing, tracking, negotiating, on-boarding and reporting.
- Identify and recommend recruitment strategies for all assigned open positions and communicate strategy with hiring managers.
- Assist with the review and administration of the Company’s overall compensation program.
- Provides guidance to management and associates on employment policies and procedures.
- Assists associates and managers with on-going HR functions/policies and Employee Relations.
On-Site HR Specialist (On-Site at Flextronics)
Staffmark, LLC
Houston, TX
01.2005 - 12.2007
- Supervised 125+ contract employees, including monitoring extension or completion of assignments, addressing problems or concerns, coaching, counseling, and taking corrective action of on-site employees.
- Interfaced with managers/supervisors to perform needs analysis to assess training requirements; formulate plans and present recommendations.
- Responsible for identifying and placing contract employees on assignments at on-site customer facility, while ensuring that each employee placed meets the established hiring criteria.
- Developed an action plan and recruiting strategy for open positions.
- Identified qualified applicants, conducted screening interviews, administered tests, checked references, and evaluated applicant qualifications for on-site customers, using a combination of Staffmark standard operating processes and site-specific procedures.
- Made job offers to contract employees, assignment requirements, work schedules, pay rates, and benefits.
- Completed hiring paperwork and proper filing procedures.
- Scheduled and/or administered background checks and drug screens as applicable to the account.
- Maintained employee file and record keeping in PeopleSoft and employee Headcount Report.
- Maintained hiring and turnover measurement goals established with the on-site customer.
- Performed payroll-processing duties as needed.
- Performed internal and external recruiting functions as needed.
Full Time Student
University of Houston - Main Campis
2003 - 2004
- Engaged in full-time studies and successfully completed degree
On-Site HR Specialist (On-Site at ICM)
Staffmark, LLC
Houston, TX
1999 - 2002
- Managed relationship with on-site customers to ensure supporting business needs.
- Interfaced with managers/supervisors to perform needs analysis to assess training requirements; formulate plans and present recommendations.
- Created and maintained reports as specified by customer-company to include tracking indicators such as turnover, attendance, and performance.
- Recruited qualified applicants to fill temporary and permanent job vacancies.
- Interviewed applicants as well as administered appropriate skill evaluations.
- Supervised temporary employees, including monitoring extension or completion of assignments, addressing problems or concerns, coaching, counseling, and taking corrective action.
- Planned and conducted new employee conversion orientation. Communicated job responsibilities and set performance expectations.
- Processed new-hire paperwork and maintained personnel files throughout employment.
- Ensured payroll processing was complete.
- Ensured all unemployment and workers’ compensation processes were compliant.
- Represented Staffmark at various professional, academic, and/or civic activities as requested.
Human Resources Coordinator
Weiser Security Service
New Orleans, LA
1998 - 2000
- Assisted Director of Human Resources with all administrative duties.
- Recruited, interviewed and recommended applicants for branch level employment (17 branches); trained and conducted new employee orientations for HR clerks.
- Supervised branch level HR clerks with daily branch operations; 15% travel required ensuring branches in compliance with state laws.
- Reviewed and approved new hire paperwork and employee files weekly.
- Responsible for administration of benefits for 3,000 employees. (Exempt and non-exempt employees.) Served as the COBRA Administrator for company.
- Processed monthly billings from insurance providers. Reviewed billings for accuracy, codes and advances for payment. Resolved discrepancies with carriers, payroll and the company.
- Acted as mediator between Branch Managers and disgruntled employees which increased employee retention.
- Filed EEOC-1 report annually; maintained logs pertaining to applicant flow procedures.
- Responded to Department of Labor and EEOC charges filed against the company, 90% of which resulted in positive outcomes.
- Created a company-wide bonus program for top achievers.
- Represented company at unemployment hearings and participated as needed.
Education
Bachelor of Science - Technology-Human Resources/Leadership & Supervision
University of Houston Main Campus
Skills
- Drug testing compliance
- Policy implementation
- Audit reporting
- Onboarding coordination
- Training development
- Human resources management
Certification
Society of Human Resource Management – Certified Professional
Timeline
Human Resources Advisor – Drug & Alcohol Compliance
Patterson-UTI Energy
01.2025 - Current
On-Site HR Specialist (On-Site at Flextronics)
Staffmark, LLC
01.2005 - 12.2007
Human Resources Shared Services (HRSS) Specialist
Patterson-UTI Energy
2021 - 2024
Substitute Teacher
Cypress Fairbanks Independent School District
2016 - 2017
Professional Leave of Absence
LoA
2010 - 2021
Recruiter/HR Specialist
The Integrity Group
2006 - 2010
Full Time Student
University of Houston - Main Campis
2003 - 2004
On-Site HR Specialist (On-Site at ICM)
Staffmark, LLC
1999 - 2002
Human Resources Coordinator
Weiser Security Service
1998 - 2000
Bachelor of Science - Technology-Human Resources/Leadership & Supervision
University of Houston Main Campus