Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Terris Adams

Milwaukee,WI

Summary

With a proven track record at Lyft, I excel in customer service and safe driving practices, ensuring top-notch experiences. My adeptness in problem-solving and time management, honed across roles, significantly boosts operational efficiency. My commitment to excellence is evident in maintaining impeccable driving records and achieving high satisfaction levels.

Diligent Delivery Driver with solid background in efficient route planning and timely delivery. Known for consistently meeting delivery schedules and maintaining high customer satisfaction. Demonstrated reliability and strong organizational skills in handling delivery documentation and vehicle maintenance.

Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.

Overview

13
13
years of professional experience

Work History

Driver

Lyft
10.2021 - Current
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.

Cable Installation Technician

Spectrum
10.2016 - 10.2021
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Ensured prompt resolution of any post-installation issues by following up with customers after service completion to confirm satisfaction levels were met or exceeded expectations.
  • Handled escalated customer concerns professionally and effectively, resulting in improved client trust and confidence in our services.
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
  • Demonstrated equipment capabilities to customer and responded to questions and complaints.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.
  • Repaired and updated equipment to conform to company-wide standards.
  • Completed all required training courses on new cable installation techniques, equipment, and industry best practices in a timely manner.
  • Demonstrated strong troubleshooting abilities in identifying and addressing signal disruptions or other technical difficulties promptly.

Auto Body Technician

Adams Auto Body
09.2011 - 08.2016
  • Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Utilized collision repair hammers, welders and grinders to address bodywork needs.
  • Performed meticulous color matching using paint mixing systems, resulting in seamless paint finishes that met or exceeded client expectations.
  • Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
  • Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.

Education

GED -

Gateway Technical College
Kenosha, WI
06-1981

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality

Accomplishments

  • Supervised team of 8 staff members.

Timeline

Driver

Lyft
10.2021 - Current

Cable Installation Technician

Spectrum
10.2016 - 10.2021

Auto Body Technician

Adams Auto Body
09.2011 - 08.2016

GED -

Gateway Technical College

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Terris Adams