Sherry Talsma
Scottville,MI
Summary
Dynamic healthcare operations professional with proven ability to leverage strategic planning to optimize efficiency and elevate patient care. Expertise in delivering actionable insights for process improvements and enhanced client satisfaction. Recognized for effective communication and leadership skills within multidisciplinary team environments, driving collaboration and achieving organizational goals. Committed to advancing healthcare practices through innovative solutions and a patient-centered approach.
Overview
18
18
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Clinical Practice Consultant
United Healthcare / Optum – Community and State (C&S), Michigan
11.2019 - Current
- Lead execution of HEDIS CIS and AAP initiatives aligned with corporate goals.
- Collaborate with physicians and support staff to implement clinical quality programs.
- Monitor productivity, documentation, and call quality to ensure standards are met.
- Analyze and trend HEDIS/STAR rates; identify barriers and recommend improvement strategies.
- Participate in NCQA HEDIS and Health Plan audits.
- Oversee electronic data submissions; validate data integrity using internal audit tools.
- Provide expertise to corporate training on STAR/HEDIS measures and data collection tools.
- Update QI project templates, training materials, and work plans with assigned responsibilities.
- Attend and contribute to all QI-related meetings and initiatives.
Professor of Nursing / BSN Program Director
Baker College of Nursing
05.2012 - 11.2019
- Directed BSN program operations and curriculum development.
- Chaired Technology and Curriculum Design Committees.
- Led continuous quality improvement initiatives in academic settings.
- Mentored faculty and students; facilitated High Fidelity Simulation sessions.
Emergency Nurse
Memorial Medical Center of West Michigan
01.2008 - 01.2012
- Delivered high-acuity emergency care using evidence-based practices.
- Collaborated with multidisciplinary teams to improve patient outcomes.
RN – Long-Term Acute Care
Great Lakes Specialty Hospital
01.2009 - 01.2010
- Provided specialized nursing care across Grand Rapids and Muskegon locations.
- Supported comprehensive care planning with interdisciplinary teams.
Education
Doctor of Nursing Practice (DNP) - Leadership
Jacksonville University
Jacksonville, FL 01.2015 - 03.2018
Master of Science in Nursing (MSN) - Nursing Leadership
Chamberlain College of Nursing
01.2012
Bachelor of Science in Nursing (BSN) - undefined
Chamberlain College of Nursing
01.2009
Associate in Nursing - undefined
West Shore Community College
01.2008
Skills
- Data-informed decision making
- Market expansion strategies
- Adept at data-driven decision making
- Critical thinking and analysis
- Project management
- Managing client interactions
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
Certification
CNE Certified Nurse Educator -National League of Nursing
Timeline
Clinical Practice Consultant
United Healthcare / Optum – Community and State (C&S), Michigan
11.2019 - Current
Doctor of Nursing Practice (DNP) - Leadership
Jacksonville University
01.2015 - 03.2018
Professor of Nursing / BSN Program Director
Baker College of Nursing
05.2012 - 11.2019
RN – Long-Term Acute Care
Great Lakes Specialty Hospital
01.2009 - 01.2010
Emergency Nurse
Memorial Medical Center of West Michigan
01.2008 - 01.2012
Master of Science in Nursing (MSN) - Nursing Leadership
Chamberlain College of Nursing
Bachelor of Science in Nursing (BSN) - undefined
Chamberlain College of Nursing
Associate in Nursing - undefined
West Shore Community College