Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Terrora Johnson

Terrora Johnson

Jacksonville,FL

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable Shift Leader with Number years in Type industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

8
8
years of professional experience

Work History

Shift Leader

Krystals
11.2023 - 02.2024
  • Developed effective improvement plans in alignment with goals and specifications.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Completed cash and credit card transactions accurately using POS software.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Frequently inspected production area to verify proper equipment operation.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Analyzed sales figures and identified areas for improvement.

Cook Trainer

Burgerking
01.2023 - 10.2023
  • Maintained a clean and sanitary work environment through diligent attention to workspace cleanliness and hygiene practices.
  • Trained cooks to maintain clean, organized and sanitary workstations.
  • Demonstrated adaptability in managing diverse cuisine requests from guests while maintaining strict adherence to established recipes.
  • Coordinated group training to share kitchen procedure changes.
  • Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
  • Ensured compliance with all health codes and regulations, maintaining meticulous records for inspections as needed.

Head Cook,cashier

EverBank Stadium
03.2016 - 11.2020
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Implemented successful cross-marketing strategies such as food and wine pairings.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Managed kitchen staff, ensuring proper training and adherence to safety protocols for a safe working environment.
  • Implemented food cost and waste reduction initiatives to save money.
  • Created visually appealing plate presentations to enhance the overall dining experience for guests.
  • Placed orders to restock items before supplies ran out.

Education

Diploma,commercial Foods -

Westside Skill Center
7450 Wilson Blv
06.1996

Skills

  • POS Deletions
  • Staff Supervision
  • Production Reporting
  • Motivational Leadership
  • Policy Enforcement
  • Flexible Schedule
  • Safety processes and procedures
  • Process Improvement
  • Training Assistance
  • Team Leadership
  • Complaint resolution
  • Quality control assurance
  • Customer service focus

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Leader

Krystals
11.2023 - 02.2024

Cook Trainer

Burgerking
01.2023 - 10.2023

Head Cook,cashier

EverBank Stadium
03.2016 - 11.2020

Diploma,commercial Foods -

Westside Skill Center

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Terrora Johnson