Terry Allen
Copperas Cove
Summary
Dedicated professional with strong customer relations skills. Experienced in maintaining high cleanliness standards and collaborating with teams to enhance patient care efficiency.
Overview
29
29
years of professional experience
Work History
Environmental Services Housekeeper
Department of Veterans Affairs
Temple, TX
03.2026 - Current
- Maintained cleanliness and sanitation standards in patient rooms and common areas.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, efficiently.
- Followed safety protocols for handling hazardous materials and biohazard waste.
- Assisted with inventory management of cleaning supplies and equipment.
- Collaborated with nursing staff to ensure timely room turnover for new patients.
Floor Technician
Aramark
Temple, TX
01.2017 - 03.2026
- Operated floor cleaning equipment to maintain cleanliness and safety in high-traffic areas.
- Inspected floors regularly, identifying maintenance needs and ensuring compliance with safety standards.
- Trained new staff on proper cleaning techniques and equipment usage for optimal efficiency.
- Developed schedules for routine floor maintenance, enhancing workflow and minimizing downtime.
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
Delivery Driver
Pizza Hut
Killeen, TX
05.2015 - 07.2017
- Delivered pizzas and other menu items efficiently, ensuring timely arrival to customers.
- Operated delivery vehicle while adhering to traffic regulations and safety protocols.
- Provided excellent customer service by resolving issues and addressing inquiries promptly.
- Maintained accurate records of deliveries, payments, and customer feedback.
Human Resources Specialist
United States Army
Fort Hood, TX
12.1997 - 05.2013
- Developed and implemented employee training programs to enhance skills and knowledge across departments.
- Facilitated recruitment processes, including screening candidates and coordinating interviews for diverse positions.
- Managed employee relations by addressing concerns and resolving conflicts to maintain workplace harmony.
- Conducted performance evaluations, providing feedback to employees and recommending development opportunities.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Education
No Degree - Culinary Arts
Le Cordon Bleu
Austin, TXSkills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Microsoft Office Suite
- Data evaluation
- Payroll administration
Timeline
Environmental Services Housekeeper
Department of Veterans Affairs
03.2026 - Current
Floor Technician
Aramark
01.2017 - 03.2026
Delivery Driver
Pizza Hut
05.2015 - 07.2017
Human Resources Specialist
United States Army
12.1997 - 05.2013
No Degree - Culinary Arts
Le Cordon Bleu
Awards
- Iraq Campaign Medal (3 Campaign Stars)
- Army Commendation Medal (3 Awards)
- Army Achievement Medal (3 Awards)
- Army Good Conduct Medal (5 Awards)
- Combat Action Badge