Terry-Ann Raymond
Mt Vernon,NY
Summary
Seeking a challenging position that will utilize my knowledge and experience, leading to an opportunity for advancement and growth.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
Behavior Health Technician
North Central Bronx Hospital
Bronx, NY
06.2023 - Current
- Completed documentation for every incident and forwarded to correct personnel for review.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
Patient Care Technician
Westchester Center Behavioral Center
Valhalla , New York
04.2017 - Current
- Provide care to patients with suicidal intentions, drug addicts, and behavior issues, try to keep them safe, and help to keep them stable.
- Supported needs of 35+ residents under long-term care.
Detention Specialist
Children’s Village
Valhalla, NY
09.2018 - 01.2024
- Built solid relationships with staff and youth offenders to keep everyone safe and secure.
- Transported inmates to and from court hearings, medical appointments, and other locations.
- Evaluated disciplinary infractions impartially through established processes, upholding fairness in administering consequences as needed.
- Supported rehabilitation efforts by assisting in educational programming for inmates and encouraging personal growth while in custody.
- Maintained security and welfare of prisoners in 30+ inmate locked-down facility.
- Improved facility cleanliness with regular inspections and maintenance tasks, promoting healthy environment for staff and detainees.
- Documented daily events meticulously within shift reports, ensuring seamless communication among team members across shifts.
- Provided counseling and guidance to inmates to boost their well-being.
Milieu Counselor
Jbfcs
Valhalla, New York
02.2012 - 04.2017
- Provide support to residents in therapeutic facility to keep them safe.
- Implemented behavior modification strategies for improved client outcomes, monitoring progress towards individual goals regularly.
- Supported individuals dealing with mental health and emotional issues.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Conducted comprehensive assessments, utilizing various evaluation tools to determine appropriate level of care for clients.
- Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Youth Counselor
Lincoln Hall
Lincolndale, New York
06.2007 - 11.2014
- Provide counseling to juvenile delinquents in therapeutic residential facility.
- Designed individualized plans that incorporated diverse learning styles into skill-building exercises specific to each client''s objectives.
- Arranged and facilitated therapy sessions for individuals, couples, and families.
- Established and maintained relationships with youth, families and community partners.
- Developed goal-oriented psychoeducational and activity therapy groups to improve the resident's level of functioning.
- Assessed patient behavior, moods, and other responses to determine a correct diagnosis and devise treatment plans.
- Demonstrated positive influence on children by acting appropriately, respecting others, and actively listening.
- Assessed residents need to provide appropriate therapeutic interventions.
- Managed crises effectively using de-escalation techniques, prioritizing safety while addressing underlying emotional triggers for each incident.
- Designed a safe and supportive environment for clients to discuss issues.
Assistant Manager
Duane Reade
08.2006 - 09.2008
- Trained new employees on company procedures and protocols.
Education
Accounting, A.S. - Accounting
Borough of Manhattan Community College of The City University of New York
New York, NY06.2016
Billing and Coding, Certificate Program -
Allied
New York, NY02.2011
Skills
- Disaster Recovery
- Therapeutic Treatment
- Medication Administration
- Mental Health Support
Certification
- AMAP
- SCIP
- First Aid / CPR
- PMCS
Timeline
Behavior Health Technician
North Central Bronx Hospital
06.2023 - Current
Detention Specialist
Children’s Village
09.2018 - 01.2024
Patient Care Technician
Westchester Center Behavioral Center
04.2017 - Current
Milieu Counselor
Jbfcs
02.2012 - 04.2017
Youth Counselor
Lincoln Hall
06.2007 - 11.2014
Assistant Manager
Duane Reade
08.2006 - 09.2008
Accounting, A.S. - Accounting
Borough of Manhattan Community College of The City University of New York
Billing and Coding, Certificate Program -
Allied
Driver License
Valid NYS Drivers license
Driver License
Valid NYS Drivers license