Terry Arinez
Columbia,MD
Overview
19
19
years of professional experience
Work History
Pharmacy Technician
Rocky Gorge Animal Hospital
, MD
05.2022 - Current
- Filled medications and checked accuracy of medication labels, ensuring error-free dispensing for pet patients
- Facilitated communication between doctors and clients to expedite medication requests, improving client satisfaction
- Called prescriptions into outside pharmacies, streamlining the medication fulfillment process
- Ensured clients left satisfied with their experience by providing attentive and accurate service
Freelance Video Captioner and Transcriptionist
Rev.com
Columbia, MD
08.2017 - Current
- Transcribe and caption audio and video for client use efficiently and accurately, ensuring high-quality deliverables
Certified Senior Pharmacy Technician
Walgreens
Columbia, MD
09.2019 - 08.2022
- Performed data entry, resolved insurance issues, and filed paperwork accurately to support pharmacy operations
- Calculated dosages, restocked supplies, and managed medication orders to maintain inventory accuracy
- Processed and administered vaccinations, including COVID, ensuring patient safety and compliance
- Collaborated with coworkers and pharmacists to ensure prescriptions were filled accurately and patients received excellent care
- Received PTCB certification and certifications in CPR and Vaccination administration, demonstrating advanced skills
Customer Service Associate
Walgreens
Columbia, MD
05.2019 - 09.2019
- Promoted from cashier to 'Designated Hitter' and then to pharmacy technician, demonstrating adaptability and strong performance
Sales Associate
The Children's Place
Columbia, MD
10.2018 - 04.2019
- Ensured all customers had a satisfying experience from entry to exit by providing attentive service
- Maintained store cleanliness and organization, contributing to a positive shopping environment
- Restocked merchandise and folded clothing to ensure product availability and presentation
- Greeted and assisted customers, made and answered calls, solicited credit, and processed purchases and returns efficiently
Customer Service Associate
Kohl's
North Huntingdon, PA
03.2012 - 08.2013
- Processed returns, answered phones, and assisted associates at the customer service desk to resolve issues efficiently
- Operated point of sale and helped customers with online purchases or locating merchandise in other stores
- Solicited credit and ensured an excellent customer experience through proactive service
- Entrusted with responsibilities in the cash office, demonstrating reliability and attention to detail
Cashier and Waitress
Main Street Deli
Irwin, PA
10.2011 - 01.2012
- Served food, maintained cleanliness, and rang up purchases for deli, restaurant, and bakery areas, ensuring smooth operations
Seasonal Sales Associate/Cashier
Target
North Huntingdon, PA
10.2011 - 01.2012
- Rang up purchases for customers in a friendly and efficient manner, contributing to positive customer experiences
Seasonal Sales Associate
Bath & Body Works
Gaithersburg, MD
11.2010 - 01.2011
- Helped customers locate products best suited to their needs, enhancing customer satisfaction
- Front-faced and organized merchandise to maintain an appealing and shoppable store environment
Cashier
Turkey Hill
Hershey, PA
10.2007 - 03.2010
- Greeted customers, upsold products, and rang purchases to drive sales and ensure efficient transactions
- Checked IDs for cigarette and lotto sales, maintaining compliance with regulations
- Maintained gas pumps, restocked and front-faced merchandise, and prepared coffee to support daily store operations
- Ensured store cleanliness to provide a welcoming environment for customers
Timeline
Pharmacy Technician
Rocky Gorge Animal Hospital
05.2022 - Current
Certified Senior Pharmacy Technician
Walgreens
09.2019 - 08.2022
Customer Service Associate
Walgreens
05.2019 - 09.2019
Sales Associate
The Children's Place
10.2018 - 04.2019
Freelance Video Captioner and Transcriptionist
Rev.com
08.2017 - Current
Customer Service Associate
Kohl's
03.2012 - 08.2013
Cashier and Waitress
Main Street Deli
10.2011 - 01.2012
Seasonal Sales Associate/Cashier
Target
10.2011 - 01.2012
Seasonal Sales Associate
Bath & Body Works
11.2010 - 01.2011
Cashier
Turkey Hill
10.2007 - 03.2010