Terry Aubuchon
Port Saint Lucie,FL
Summary
Master Technician with 13 years of experience in automotive diagnostics and repairs, specializing in suspension alignments, transmissions, and engine diagnosis. Demonstrates exceptional problem-solving skills and comprehensive mechanical knowledge, consistently enhancing service department efficiency and customer satisfaction. Proven track record in reducing vehicle breakdowns and minimizing repair downtime through preventive maintenance and advanced diagnostic tools. . Work well in a fast-paced environment, maintaining a great attitude while under pressure. Authorized to work in the US for any employer. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Master Technician
Coggin Mercedes Of Fort Pierce
2022.11 - Current
- Diagnose and repair Mercedes Benz vehicles, ensuring top performance and safety.
- Improved vehicle performance by conducting comprehensive diagnostics using Xentry Diagnostics and identifying root causes of issues.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Maintained a safe working environment by adhering to company safety protocols and safety requirements for Hybrid and EV vehicles.
- Increased efficiency by proficiently managing multiple repair projects simultaneously, effectively prioritizing tasks based on urgency and complexity.
- Identified mechanical problems and determined best solutions for correction.
- Read vehicle electrical wiring diagrams to properly diagnose vehicles electrical issues
Master Technician
Infinti Of Coconut Creek
2020.02 - 2022.11
- ASE Master Technician
- Current Infinti Master Technician
- Proficient in consult III PLUS
- Proficient in Nissan/Infinti Electronic Service Manual
- Communicate with customers and service advisors to explain estimate and provide expected repair timelines, address customer questions or concerns to enhance customer satisfaction
- Conduct inspection on new and used vehicles and test to verify safety drivability
- Engine replacements-Transmission replacements to tires and oil changes.
Lead Technician
Firestone
2018.08 - 2020.02
- Successfully complete certification and training in Engine performance
- Performed inspections, tune ups, oil change and other key services
- Complete simple and advance according to specifications from system such as brakes, exhaust and electrical
- Conduct inspection and test to verify safety and compliance to emissions limits
- Detect gas and refrigerant leaks using special instruments
- Effectively controlled the release of proprietary and confidential information for general client list
- Communicate with customers to explain estimate and provide expected repair timelines, address customer questions or concerns to enhance customer satisfaction.
Lead Technician
Sears Auto center
2011.07 - 2018.08
- Successfully complete certification and training in suspension and steering, brakes and heating and cooling
- Assessed all necessary shop equipment to promote proper and safe conditions
- Maintain the garage by opening and closing service doors and organize equipment
- Order accurate amount of parts and supplies to maintain necessary inventory
- Remove and repair tires, shocks, struts and brakes.
Education
High school diploma -
Skills
- Problem solving
- Engine diagnosis
- Brakes
- Air conditioning
- Steering and suspension alignments
- Transmissions
- Oil Change
- Mechanic Experience
- Automotive Diagnostics
- Vehicle Maintenance
- Automotive Repair
- Alignment
- Tire Service
- Mechanical Knowledge
- Electrical knowledge
Certification
- ASE Master technician
- Infinti master technician
Timeline
Master Technician
Coggin Mercedes Of Fort Pierce
2022.11 - Current
Master Technician
Infinti Of Coconut Creek
2020.02 - 2022.11
Lead Technician
Firestone
2018.08 - 2020.02
Lead Technician
Sears Auto center
2011.07 - 2018.08
High school diploma -
- ASE Master technician
- Infinti master technician
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