TERRY BOURBEAU
sales
ROCKFORD,IL
Summary
Organized outside sales representative and manager with twenty years of experience in both inside and outside sales.
Work education in both industrial and retail sales as well as a small business owner and store manager has helped developed skills with clients and co-workers that works for all.
Enjoy new client acquisition and relationship building over time to ensure long-lasting benefits for a professional business to fully serve its clients.
Am interested to professionally represent an employer and their products and services with the highest integrity.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Store Manager
Savway Wines
Saint Charles, IL
01.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Owner/Operator
TK METALS LLC
Saint Charles Illinois
01.2017 - 06.2023
- Independent Manufacturers' sales agent in the Midwest for steel products
- Customer calls involve materials managers, production supervisors and corporate buyers, as well as owners of small business manufacturing companies performing sub-contractor work for other larger companies; 80% of customers are in distribution or a sub-contractor for an original equipment manufacturer
- Worked with the following companies: Harley Davidson, Terex, John Deere, Bunn, Caterpillar, GE Medical
- Systems, Oshkosh Truck, Boeing Corp., Watlow Industries, Anheuser-Busch, Perlick Corporation, and Dow
- Chemical.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Consulted with customers to assess needs and propose optimal solutions.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Territory Sales
METALLOY
01.1995 - 01.2017
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Researched competitor activity and used findings to develop sales growth strategies.
Inside Sales
CHICAGO TUBE & IRON
01.1992 - 01.1994
- Managed nuclear-approved products for power plants.
Education
Associate of Arts - Business
ILLINOIS STATE UNIVERSITY
Normal Illinois05.1985
Skills
- Risk Management
- Project Management
- Operations Management
- Talent Recruitment
- Promotional Planning
- Competitor Monitoring
- Special Events
- Order Management
- Pricing Strategies
- Sales Professional
Timeline
Store Manager
Savway Wines
01.2023 - Current
Owner/Operator
TK METALS LLC
01.2017 - 06.2023
Territory Sales
METALLOY
01.1995 - 01.2017
Inside Sales
CHICAGO TUBE & IRON
01.1992 - 01.1994
Associate of Arts - Business
ILLINOIS STATE UNIVERSITY