Terry Burgess
Orlando ,Florida
Summary
Compassionate and dedicated professional with extensive experience in child welfare and caregiving, notably at Stay At Home Personal Care. Proven ability in time management and problem-solving, enhancing quality of life for clients. Successfully advocated for children's welfare, fostering strong community partnerships to improve service delivery and outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver
Stay At Home Personal Care
Orlando, FL
11.2020 - Current
- Assisted with activities of daily living for two people by promoting independence and quality of life.
- Handled domestic responsibilities including cleaning, errands, and laundry.
- Oversaw management of doctor appointments and meal planning.
- Assisted patients with self-administered medications.
Shuttle Bus Driver
Groome Transportation
Orlando, FL
08.2020 - 10.2020
- Operated shuttle buses in diverse weather conditions, ensuring compliance with local traffic regulations.
- Collaborated with dispatchers to receive route updates or report incidents, ensuring clear communication at all times.
- Maintained clean and neat shuttle for passenger comfort.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
- Drove bus to safely transport passengers over scheduled routes and authorized stops.
- Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
Child Welfare Case Manager
One Hope United
5749 Westgate Drive Orlando, Florida 32835
09.2019 - 09.2020
- Contributed to the development of effective policies and procedures within the agency that promoted quality services for families involved in the child welfare system.
- Strengthened community support networks by connecting over fifteen families to appropriate resources and services.
- Promoted child welfare goals through active participation in trainings, conferences, and professional development opportunities.
- Fostered strong partnerships with local agencies to enhance service delivery and better serve the needs of families in crisis.
Child Welfare Case Manager
Directions For Living
1437 South Belcher Road, Clearwater, Florida 33764
06.2018 - 06.2019
- Improved family outcomes by conducting comprehensive assessments and developing individualized service plans.
- Advocated for over fifteen children''s best interest in court proceedings, resulting in favorable outcomes for their wellbeing.
- Prevented child maltreatment recurrences by effectively identifying risk factors and implementing evidence-based prevention strategies in collaboration with clients and service providers.
- Completed regular visitations to check on children, families and home environments.
Substitute Teacher
Kelly Educational Staffing
5550 Idelwild Avenue, Tampa, Florida 33634
11.2016 - 05.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with over thirty students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Child Care Specialist
Department of Children and Family Services
3191 Clay Magnum Lane, Tampa, Florida 33618
04.2015 - 11.2016
- Attended professional development workshops to stay current on best practices within the child care industry.
- Developed age-appropriate activities that promoted cognitive, social, and emotional growth in children.
- Implemented individualized learning plans for children with diverse needs, ensuring their success in meeting developmental milestones for more than twelve children.
- Promoted healthy eating habits by preparing nutritious meals and snacks according to dietary guidelines.
School Bus Driver
Hillsborough County School District
9455 Harney Road, Tampa, Florida 33592
02.2014 - 03.2015
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Education
Class B Commercial Drivers License - Commercial Driving
Mid Florida Technical College
2900 Oak Ridge Road, Orlando, Florida 3280905.2009
Bachelor Of Applied Arts - Psychology/Education
The College of New Rochelle
29 Castle Place, New Rochelle, N.Y. 1080501.1997
Skills
- Typing(70wpm)
- Time management
- Elderly care
- Problem-solving
- Teaching
- Commercial Driving
Certification
Child Welfare Certification
Timeline
Caregiver
Stay At Home Personal Care
11.2020 - Current
Shuttle Bus Driver
Groome Transportation
08.2020 - 10.2020
Child Welfare Case Manager
One Hope United
09.2019 - 09.2020
Child Welfare Case Manager
Directions For Living
06.2018 - 06.2019
Substitute Teacher
Kelly Educational Staffing
11.2016 - 05.2018
Child Care Specialist
Department of Children and Family Services
04.2015 - 11.2016
School Bus Driver
Hillsborough County School District
02.2014 - 03.2015
Bachelor Of Applied Arts - Psychology/Education
The College of New Rochelle
Class B Commercial Drivers License - Commercial Driving
Mid Florida Technical College