Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Terry Calderaio

Doylestown,Bucks

Summary

I am a dedicated sales professional with history of meeting company goals, utilizing consistent and organized practices that frequently require multi-tasking. Skilled in working under pressure and adapting to new situations and challenges.


I focus heavily on consistency and am hardworking


Customer service and satisfaction is a priority

Overview

10
10
years of professional experience

Work History

Partner

Starbucks
Doylestown, PA
12.2020 - Current
  • Provided excellent customer service to all individuals, promoting effective and lasting customer relationships.
  • Maintained day-to-day requirements for store operations, provided support to other partners and management.
  • Maintained a team related environment in order to move at an efficient pace.
  • Spoke with management and peers to verify task completion, meeting tight deadlines and schedules.


Associate

Giant Food Stores
Doylestown, PA
08.2018 - 12.2020
  • Worked varied hours, days, nights and weekends as store needs dictated.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Worked alongside management and other associates to enhance product presentations.

Unit Clerk

Doylestown Hospital
Doylestown, PA
11.2011 - 08.2018
  • Prepared admissions charts and scanned records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information and directed calls.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Coordinated this Case Management, Nursing and others required, including other facilities to arrange discharges and patient transportations.
  • Delivered clerical support by handling range of routine and special requirements.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Worked effectively with Nurses, Physicians and other medical personel

Education

Bachelor of Science - Special Education K-12

University of South Florida
Tampa, FL
12.1989

High School Diploma -

Leto High School
Tampa, FL
05.1985

Skills

  • Complex Problem Solving which involved coordination of services for clients
  • Quickbooks utilized for maintaining customer billing and invoice, managing multiple accounts, bank accounts, preparation for taxes( including Federal, State and local) as well as payroll
  • Team Management and Supervision which included coordination of other employees and their various jobs provided for the company
  • Recruitment and Hiring of all employees
  • Decision Making

Accomplishments

    Collaborated with other women to advocate and achieve changes in policy and guidelines for women diagnosed with breast cancer. Attended and participated in lobbying for continued funding and research for treatment and prevention of breast cancer. Participated in Grant Reviews

Timeline

Partner

Starbucks
12.2020 - Current

Associate

Giant Food Stores
08.2018 - 12.2020

Unit Clerk

Doylestown Hospital
11.2011 - 08.2018

Bachelor of Science - Special Education K-12

University of South Florida

High School Diploma -

Leto High School

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Terry Calderaio