TERRY COLEMAN
Henderson,NV
Summary
To obtain a long-term position that will challenge my diverse abilities to allow me to utilize my skills, and to learn new skills and be an asset to my employer Customer-oriented Dependable Lead Sales Associate with 8+ years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues
Overview
8
8
years of professional experience
Work History
Sr Sales Consultant
Lexus Of Henderson
09.2022 - Current
- Assessed clients' needs and created plan of action to provide business solutions.
- Worked hard daily to promote exemplary level of tailored service to each customer, whether through email, by phone or in person.
- Coached personnel on follow-up processes, sales and consultative sales approaches.
- Identified and explained the major features, functions and benefits for products that customers were interested in.
Internet Sales Manager
Findlay Honda Henderson
05.2022 - 09.2022
- Maintained relationships and followed up with customers.
- Negotiated product sales and trade-in deals for maximum profit.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained current store, product and promotional knowledge to drive consistent sales.
Sr Sales Consultant/Sales Floor Manager
Maita Subaru
05.2017 - 04.2022
- Provided sales and customer service assistance to walk-in traffic
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Identified prospects' needs and developed appropriate responses along with information on products and services that would be suitable.
- Provided pricing information to customers regarding specific products.
- Completed registration paperwork and sales documentation.
- Alerted customers to upcoming sales events and promotions.
- Negotiated vehicle prices and secure financing for customers.
Sales Consultant
Niello Acura
06.2016 - 05.2017
- Documented all customer inquiries and comments thoroughly and quickly.
- Responded to all customer inquiries thoroughly and professionally.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
Education
Associate - Criminal Justice
American River College
Sacramento, CA06-2008
High School Diploma -
Rio Americano High School
Sacramento, CA2003
Skills
- Online Marketing
- Business Opportunity Development
- Proficient in Advent DealerSocket VinSolutions Eleads
- Self-motivated
- Strong verbal communication
- Business opportunity development
- Sales Training
Accomplishments
Top Floor Sales 2018,2019 8x Top Sales Consultant Of The Month Sales Leader Septmeber 2023
Timeline
Sr Sales Consultant
Lexus Of Henderson
09.2022 - Current
Internet Sales Manager
Findlay Honda Henderson
05.2022 - 09.2022
Sr Sales Consultant/Sales Floor Manager
Maita Subaru
05.2017 - 04.2022
Sales Consultant
Niello Acura
06.2016 - 05.2017
Associate - Criminal Justice
American River College
High School Diploma -
Rio Americano High School
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