Terry Devens
Copper Center,AK
Summary
Self-motivated and enthusiastic office management and executive support professional with a broad-based background with Health Care organizations. Bringing 29+ years' experience helping people with disabilities . Computer-savvy and quick learning with proficiency in Caresmartz360 and Therap. Strong communicator with a collaborative nature, good multitasking abilities and a superior work ethic.
Overview
16
16
years of professional experience
Work History
Administrative Office Manager
Connecting Ties, Inc.
Valdez, AK
11.2008 - Current
- Currently manage the Copper Basin area CTI office's day to day operations. I complete in home intake and assessments for the CDPCS program. I manage client and employee files and manage the employees and their schedules with their clients. I oversee the clients and employees who receive Waiver services in the Copper Basin region. I also coordinate other services as needed for the clients.
Program Administrator
Connecting Ties, Inc
Valdez, AK
2015 - Current
- Responsibility for planning, development, and management or operation of programs involving service delivery, fiscal management, needs assessment, program evaluation, or similar tasks.
- Collaborated with other departments to ensure efficient operations of the program.
Personal Care Assistant/ Back up
Connecting Ties, Inc.
Valdez, AK
1996 - Current
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Assist with self medication
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Care Coordinator
Connecting Ties, Inc.
2010 - 2016
- Conducted initial assessments and evaluations of patient's needs.
- Provided case management services to ensure the delivery of quality care.
- Coordinated with other health professionals to develop individualized plans of care for patients.
- Monitored and evaluated patient progress, adjusting treatment plans as needed.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Facilitated referrals to community resources such as housing, transportation, employment opportunities.
- Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
- Developed individualized service plans based on assessment findings.
Personal Care Assistant
Palmer Hospital Health Care
Copper Center, AK
1994 - 1996
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Assist with self administration of medication
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Certified Nursing Assistant
Connecting Ties
Valdez, AK
1996 - 2002
- Provide CNAservices to people in the Copper Basin area
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Participated in educational programs related to nursing assistant skills development.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Certified Nursing Assistant
Palmer Hospital Health Care
Copper Center, AK
1994 - 1996
- Provide CNAservices to people in the Copper Basin area
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Participated in educational programs related to nursing assistant skills development.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Resident Aide III
Harborview Developmental Center
Valdez , AK
1986 - 1991
- Provide Quality Care for persons with developmental disabilities.
- Develop, report on and implement plans of care and programs.
- Supervise up to 5 employees per day.
- Attend Mandt, Behavioral Science and other required trainings.
- Provide CNA care.
Education
Certificate of Completion - Home And Community Based Settings
Senior And Disability Services
Anchorage, AK06-2024
Certificates of Completion - 14 Classes: See Certificates
Care Academy
Online07-2023
Certificate of Completion - Critical Incident Reporting Training
Senior And Disability Services
Anchorage, AK07-2023
Certificate of Completion - CFC PCS Admin Train The Trainer:Skill Building
Senior And Disability Services
Anchorage10-2018
Certificate of Completion - CFC And ISW Forms And Processes For CC And PCS Ad
Senior And Disability Services
Anchorage, AK10-2018
Certificate of Completion - The MANDT System
Connecting Ties, Inc
04-2018
Certificate of Completion - Personal Care Services Administrator Training
Senior And Disability Services
Anchorage, AK08-2017
Certificate of Completion - Agency & Consumer Directed PCA Agency Orientatio
Senior And Disability Services
Anchorage AK02-2016
Certificate of Completion - MHCB Care Coordination Advanced
Senior And Disability Services
Anchorage, AK08-2013
Certificate of Completion - Employment Services For People With Disabilities
University of Washington
Seattle, WA01-2012
Associate of Arts -
Prince William Sound Community College
Valdez, AK05-2009
Certificate of Completion - -Benefits Planning And Outreach Specialist
University of Missouri - Columbia
Columbia, MO01-2004
Certifed Nursing Assistant -
Prince William Sound Community College
Valdez, AK01-1989
Skills
- Workflow Planning
- Human Resources Management
- Training and coaching
- Document Management
- Employee Training
- Office Administration
- Event Coordination
- Scheduling and calendar management
- Records Management
- Personal Care Services
- Home and Community Waiver Services
Volunteer work
- Cooper River Regional Health Network
- American Legion Auxilary
- Lions Club
- Kenny Lake PTO
- Copper River Conservation District
References
- Mark Dickman, Executive Director, Connecting Ties, Inc., 907-482-0743, m.dickman@cties.org
- Pati Washam, Biller, Connecting Ties, Inc. 907-835-3274
- Grace McRoberts, 907-259-5872
- Irene Brooks, 907-259-3648
- Naomi Young, 907-259-3495
Timeline
Administrative Office Manager
Connecting Ties, Inc.
11.2008 - Current
Program Administrator
Connecting Ties, Inc
2015 - Current
Personal Care Assistant/ Back up
Connecting Ties, Inc.
1996 - Current
Care Coordinator
Connecting Ties, Inc.
2010 - 2016
Personal Care Assistant
Palmer Hospital Health Care
1994 - 1996
Certified Nursing Assistant
Connecting Ties
1996 - 2002
Certified Nursing Assistant
Palmer Hospital Health Care
1994 - 1996
Resident Aide III
Harborview Developmental Center
1986 - 1991
Certificate of Completion - Home And Community Based Settings
Senior And Disability Services
Certificates of Completion - 14 Classes: See Certificates
Care Academy
Certificate of Completion - Critical Incident Reporting Training
Senior And Disability Services
Certificate of Completion - CFC PCS Admin Train The Trainer:Skill Building
Senior And Disability Services
Certificate of Completion - CFC And ISW Forms And Processes For CC And PCS Ad
Senior And Disability Services
Certificate of Completion - The MANDT System
Connecting Ties, Inc
Certificate of Completion - Personal Care Services Administrator Training
Senior And Disability Services
Certificate of Completion - Agency & Consumer Directed PCA Agency Orientatio
Senior And Disability Services
Certificate of Completion - MHCB Care Coordination Advanced
Senior And Disability Services
Certificate of Completion - Employment Services For People With Disabilities
University of Washington
Associate of Arts -
Prince William Sound Community College
Certificate of Completion - -Benefits Planning And Outreach Specialist
University of Missouri - Columbia
Certifed Nursing Assistant -
Prince William Sound Community College
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