Terry Freeland
Spokane Valley,WA
Summary
Dynamic Coach Operator with Spokane Transit Authority, recognized for enhancing passenger satisfaction through exceptional safety and service. Skilled in operations and detail-oriented, I effectively navigate routes while managing traffic and unforseen obstacles. Passionate about customer satisfaction and well-being, I consistently promote company policies and ensured timely, safe transportation.
Overview
7
7
years of professional experience
Work History
Coach Operator
Spokane Transit Authority
10.2023 - Current
- Operated transit vehicles safely, ensuring adherence to traffic regulations and company policies.
- Assisted passengers with boarding and alighting, providing exceptional customer service and support.
- Conducted pre-trip inspections of vehicles to ensure safety and operational readiness.
- Navigated established routes efficiently, adjusting to changing traffic conditions as needed.
- Promoted company policies and procedures through professional representation both in uniform and demeanor at all times.
- Improved passenger satisfaction by consistently providing safe, timely, and comfortable transportation services.
- Maintained accurate records of incidents or mechanical issues encountered during shifts for efficient resolution
Axe Throwing Coach
Jumping Jackalope Axe Throwing
10.2021 - 10.2023
- Coaching people on how to safely and properly throw axes to successfully use and maintain control on the implement
- Ensure customers are having fun and learning techniques safely
Medical Courier
Spokane Courier and Delivery Service
08.2018 - 12.2020
- Ensure efficient routes and communication
- Effectively deliver very important medical deliveries on a timely matter.
- Safely navigate hazardous weather and road conditions safely
Education
High School Diploma -
On Track Academy
Spokane, WA05.2016
Skills
First hand experience in transit operations
Safety oriented
Professional and courteous
Strong attention to detail
Passionate about the well-being of customers
Motivated to see success in the company
Timeline
Coach Operator
Spokane Transit Authority
10.2023 - Current
Axe Throwing Coach
Jumping Jackalope Axe Throwing
10.2021 - 10.2023
Medical Courier
Spokane Courier and Delivery Service
08.2018 - 12.2020
High School Diploma -
On Track Academy