Terry Hoenig
West Point,IA
Summary
I am a knowledgeable sales representative with proven track record in the auction business. I have the ability to quickly build a trusting relationship with people and discuss their needs and desires. I enjoy presenting clients with different options to liquidate assets involving the auction method of marketing. I have good communication and problem solving skills. I have over a dozen years of experience in selling land, real estate, and both ag and construction equipment. The auction business is truly my passion and I look forward to the opportunity to rejoin the industry.
Overview
27
27
years of professional experience
Work History
Owner/ Sales Manager
Holganix Midwest, LLC
10.2022 - 11.2024
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Attended industry events and conventions to present product performance.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Auction Representative
Steffes Group
01.2013 - 11.2022
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Collected, arranged, and input information into database system.
- Walked the customer through the auction process from start to finish, managing expectations to ensure a successful auction day.
Owner/ Prommoter
Lee County Speedway, Inc.
11.1997 - 10.2011
- Managed day-to-day business operations.
- Developed and maintained strong relationships with sponsors, resulting in repeat business and referrals.
- Promoted a family fun atmosphere for racers, fans and sponsors to attend and enjoy a night of racing.
- Trained and motivated employees to perform their duties while greeting every customer with a smile.
- Maintained the grounds, race track surface, and all equipment necessary to conduct business
- Managed payroll, websites, racing forums, schedule of events, rules for race classes, sanctioning body relationships, and employees.
Education
No Degree - Business Administration
Tyler Jr. College
Tyler, TXAuction Bid Calling
World Wide College of Auctioneering
Mason City06-2013
High School Diploma -
Ft. Madison Community School District
Fort Madison, IA05-1989
Skills
- Relationship building
- Product knowledge
- Client relationship management
- Positive and upbeat
- Direct sales
- Licensed Auctioneer
Timeline
Owner/ Sales Manager
Holganix Midwest, LLC
10.2022 - 11.2024
Auction Representative
Steffes Group
01.2013 - 11.2022
Owner/ Prommoter
Lee County Speedway, Inc.
11.1997 - 10.2011
No Degree - Business Administration
Tyler Jr. College
Auction Bid Calling
World Wide College of Auctioneering
High School Diploma -
Ft. Madison Community School District