Terry Jackson
Milwaukee,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and efficient professional with extensive experience in financial industry. Prepares detailed client financial information to meet strict government and state regulations. Possesses comprehensive knowledge of conventional and government loan programs to fulfill customer needs.
Overview
8
8
years of professional experience
Work History
Landlord
Self-employed
01.2019 - Current
- Ordered and monitored regular maintenance and necessary repairs on location to protect residents, belongings and building.
- Monitored rent collections and resolved tenant disputes quickly and effectively.
- Managed showings, rental paperwork and collections for all properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Followed up on delinquent tenants and coordinated collection procedures.
- Reduced vacancy and unit turnover rates through carefully developed marketing and leasing efforts.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Loan Processor
Speedy Loans
04.2021 - 05.2022
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Set up and completed loan submission packages.
- Provided quick turnaround times to maintain fast-past schedule.
Loan Officer/Cashier
Wisconsin Auto Title Loans
05.2022 - 01.2023
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Examined customer loan applications for loan approvals and denials.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Processed loan applications and monitored progress from start to finish.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Construction Manager
Self-employed
06.2015 - Current
- Identified and resolved construction issues promptly to prevent delays.
- Communicated daily with vendors to keep project fully operational.
- Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
- Supervised team of [Number] construction workers to maintain productivity and quality of work.
Education
High School Diploma -
Mingo Job Corps
Puxico, MOSkills
- Program Improvements
- Safe Work Practices
- Construction Project Oversight
- Security Deposit Refunds
- Preventive Maintenance
- Customer Relationships
- Refunds and Exchanges
- Cash Drawer Management
- Adaptable and Flexible
- Fraud Prevention and Detection
- Active Listening and Learning
Timeline
Loan Officer/Cashier
Wisconsin Auto Title Loans
05.2022 - 01.2023
Loan Processor
Speedy Loans
04.2021 - 05.2022
Landlord
Self-employed
01.2019 - Current
Construction Manager
Self-employed
06.2015 - Current
High School Diploma -
Mingo Job Corps
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