Terry Oles
Pearland
Summary
Accomplished franchise owner at Jani-King Janitorial Services, adept in performance monitoring and team building. Successfully delegated tasks and ensured compliance, enhancing operational efficiency. Leveraged effective communication and problem-solving skills to drive franchise development and customer satisfaction. Proficient in budgeting and forecasting, achieving a 20% increase in profitability.
Overview
26
26
years of professional experience
Work History
Janitorial Franchise Owner
Jani-King Janitorial Services
Houston
01.2000 - Current
- Monitored performance of personnel against goals set forth by the company.
- Delegated work to staff, setting priorities and goals.
- Ensured compliance with applicable laws and regulations related to business operations.
Education
High School Diploma -
Forest Brook High School
Houston, TX06-1983
Skills
- Staff delegation
- Performance monitoring
- Budgeting and forecasting
- Customer relationship management
- Franchise development
- Team building
- Employee training
- Problem solving
- Effective communication
- Time management
- Conflict resolution
- Decision making
References
References available upon request.
Timeline
Janitorial Franchise Owner
Jani-King Janitorial Services
01.2000 - Current
High School Diploma -
Forest Brook High School
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