Terry Pearson
Brownsburg,IN
Summary
A seasoned leader with a proven track record at A Mother's Love, LLC, I excel in relationship building and small business operations. My expertise in employee development and client service has consistently enhanced operational efficiency and fostered a culture of collaboration and loyalty, achieving significant repeat business and referrals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner
A Mother's Love, LLC
01.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Ensured compliance with Family and Social Services Administration, Child and Adult Care Food Program and Child Care Development Fund.
Foster Parent
Benchmark Family Services
10.2012 - 04.2018
- Developed trust-based relationships with each child by offering emotional support and empathetic listening skills when needed most.
- Provided transportation to school, appointments, extracurricular activities, and family visits as needed.
- Advocated on behalf of each child in court hearings as necessary.
- Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
Supervisor
Stericycle
02.2010 - 10.2012
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
Master of Arts - Education
Ashford University
San Diego, CA05-2017
Bachelor of Science - Technical Management
DeVry University
Indianapolis, IN05-2010
Skills
- Small business operations
- Relationship building
- Client service
- Verbal and written communication
- Employee development
- Hiring and staffing
- Customer service
- Multitasking
- Self motivation
- Attention to detail
Certification
- CPR
- First Aide
- Universal Precautions
- TB
Timeline
Owner
A Mother's Love, LLC
01.2015 - Current
Foster Parent
Benchmark Family Services
10.2012 - 04.2018
Supervisor
Stericycle
02.2010 - 10.2012
Master of Arts - Education
Ashford University
Bachelor of Science - Technical Management
DeVry University
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