Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Terry Setzer

Afton,TN

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

14
14
years of professional experience

Work History

Finance Director

Carville Chrysler Dodge Jeep Ram
02.2021 - Current
  • Maintained up-to-date knowledge of Product and performed competitor analysis.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.

Sales

Bachman Bernard
09.2020 - 02.2021
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

General Sales Manager

Asheville Chevrolet
03.2017 - 03.2020
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Developed and implemented comprehensive salesperson training program.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Upheld company policies and implemented standards fairly.
  • Maintained extensive knowledge of company products and services.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.

General Sales Manager

Waynesville Chevrolet, Buick
07.2015 - 03.2017
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.

Contractor

Laudan Property Preservation.
02.2013 - 06.2015
  • Organized and maintained record of upkeep to chart improvement schedule.
  • Researched and hired highly trusted contractors to assist with full-scale maintenance or construction projects.
  • Established scopes of work, budgets and construction timelines to manage effective project planning.
  • Maintained accurate records of all correspondence with and from tenants.
  • Liaised between buyers, sellers and service contractors to coordinate home inspections and appraisals.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Resolved labor, design and tool issues during all phases of construction projects.
  • Planned and managed general repairs and maintenance and construction projects.

Sales Manager

Hunter Nissan
02.2011 - 02.2013
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Complied with regulatory requirements, including Anti Money Laundering, OFAC.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Resolved problems, improved operations and provided exceptional service.
  • Helped build sales team for new location by training and mentoring all members.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.

Education

Business Administration

Haywood Community College
Clyde, NC

Skills

  • Teamwork
  • Relationship-Building
  • Leadership
  • Financial analysis aptitude
  • Organization and Time management
  • Strategic selling
  • Training & Development
  • Good listening skills
  • Microsoft Office
  • Critical thinking

Additional Information

U.S. Army Veteran

AFAS Finance Manager Training

GM certified new, used, and finance manager

Chrysler, Dodge, Jeep , Ram certified New, Used, and finance manager certified.

Ethics & Compliance Certified through Brown & Brown Dealer Services and Comply net

Proficient in Dealer Track

Proficient in Reynolds and Reynolds F&I and Accounting

Timeline

Finance Director

Carville Chrysler Dodge Jeep Ram
02.2021 - Current

Sales

Bachman Bernard
09.2020 - 02.2021

General Sales Manager

Asheville Chevrolet
03.2017 - 03.2020

General Sales Manager

Waynesville Chevrolet, Buick
07.2015 - 03.2017

Contractor

Laudan Property Preservation.
02.2013 - 06.2015

Sales Manager

Hunter Nissan
02.2011 - 02.2013

Business Administration

Haywood Community College

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