Terry Sims
Apopka,FL
Summary
Proven leader and dependable team builder with extensive experience in fast-paced retail environments, notably with RaceTrac. Excelled in cash handling and cashier training, enhancing customer satisfaction through efficient transactions and resolving complaints with professionalism. Achieved significant improvements in checkout area organization and cleanliness, demonstrating a strong blend of hard and soft skills.
Overview
14
14
years of professional experience
Work History
Lead Cashier
RaceTrac
Tampa, FL
03.2020 - 02.2023
- Processed customer payments quickly and returned exact change and receipts.
- Addressed customer complaints promptly while remaining professional in challenging situations.
- Counted and balanced cashier drawers.
- Maintained clean and orderly checkout areas by sanitizing the register and counter, emptying trash cans inside and outside, cleaning various areas throughout the store, organizing candy and chip racks, and stocking and inventorying products.
Housekeeper
Attalla Health and Rehab
Attalla, AL
11.2017 - 02.2020
- Inspected residents' rooms after cleaning to ensure they were presentable.
- Ensured that all health standards were met during cleaning operations.
- Emptied trash receptacles throughout the property.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Cleaned and sanitized all areas of the facility.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
Lead Cashier
Circle K
Riverview, FL
07.2009 - 10.2017
- Processed customer payments quickly and returned exact change and receipts.
- Addressed customer complaints promptly while remaining professional in challenging situations.
- Counted and balanced cashier drawers.
- Maintained clean and orderly checkout areas by sanitizing the register and counter, emptying trash cans inside and outside, cleaning various areas throughout the store, organizing candy and chip racks, and stocking and inventorying products.
Education
High School Diploma -
Eastside High
Paterson, NJSkills
- Credit and cash transactions
- Cashier training
- Team building
- Customer assistance
- Store policies enforcement
- Opening and closing procedures
- Cash handling
- Cash drawer reconciliation
- Dependability
- Reliability
- Ability to work independently
- Attention to detail
- Time management
Timeline
Lead Cashier
RaceTrac
03.2020 - 02.2023
Housekeeper
Attalla Health and Rehab
11.2017 - 02.2020
Lead Cashier
Circle K
07.2009 - 10.2017
High School Diploma -
Eastside High
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