Summary
Overview
Work History
Education
Skills
Timeline
Generic

TERRY VANG

Denmark,WI

Summary

Dynamic customer service professional with over 6 years of experience supporting internal and external clients, along with more than 3 years in operations management. Recognized for exceptional organizational abilities and a meticulous approach to post-closing documentation and compliance, ensuring accuracy and adherence to deadlines. A collaborative team player adept at fostering effective communication in diverse environments, demonstrating reliability and adaptability in response to evolving challenges. Committed to delivering high-quality results through strong time management skills and keen attention to detail.

Overview

10
10
years of professional experience

Work History

Commercial/Agricultural Post-Closing Specialist II; Notary Public

Nicolet National Bank Operations Center
03.2022 - Current
  • Documentation and collateral risk management
  • Release collateral on paid off commercial loans and securing collaterals on new loans
  • Take responsibility of getting approvals from lenders prior to releasing collaterals
  • Notarized county legal paperwork for recordings and file state UCC on special equipment collaterals
  • Conduct extensive research into documents and filings information with financial database applications
  • Report commercial insurance cancellations to lenders and administrative assistants

Pouch Operator

Belmark, Inc.
06.2020 - 12.2021
  • Operate pouch machine to make sure products are within specifications
  • Setting up machines according to blueprint
  • Inspect and water test products to pass standard herm level
  • Packed average of 36,000 to 50,000 pouches per day for customers

Partner Helper - Temporary

Seek Careers Staffing
02.2019 - 03.2020
  • Efficiently package products into box
  • Inspect leakage of product
  • Operate computerized belt line for packaging

Staff Worker - Temporary

Kelly Services
02.2018 - 06.2018
  • Stocked and organize 500 large paper boxes per day for outsource customers
  • Packaged 1,000 tissue boxes per day for customers
  • Assist operators to maintain machinery efficiency during breaks

Personal Care Worker

Ucare Home Healthcare
02.2017 - 11.2017
  • Provided efficient and respectful in-home respite care
  • Cleaned homes, planned meals, organized clothing
  • Planned daily activities with customer

Cashier

Walgreens
11.2015 - 05.2016
  • Efficiently and accurately operated point-of-scale system
  • Stocked and organized merchandise in visually appealing manner
  • Delivered fast and friendly customer service

Education

Bachelor's Degree - Business Administration: Finance/Management

Lakeland University
Green Bay, WI
08.2024

Associate's Degree - Business Management: General

Northeast Wisconsin Technical College
Green Bay, WI
12.2019

Skills

  • Deadline management
  • Document review
  • Compliance awareness
  • Loan processing
  • Customer service and assistance
  • Customer relations
  • Document coordination
  • Data entry proficiency
  • File management
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail

Timeline

Commercial/Agricultural Post-Closing Specialist II; Notary Public

Nicolet National Bank Operations Center
03.2022 - Current

Pouch Operator

Belmark, Inc.
06.2020 - 12.2021

Partner Helper - Temporary

Seek Careers Staffing
02.2019 - 03.2020

Staff Worker - Temporary

Kelly Services
02.2018 - 06.2018

Personal Care Worker

Ucare Home Healthcare
02.2017 - 11.2017

Cashier

Walgreens
11.2015 - 05.2016

Associate's Degree - Business Management: General

Northeast Wisconsin Technical College

Bachelor's Degree - Business Administration: Finance/Management

Lakeland University