Hi, I’m
Terry Ann Nacion
Summary
Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
18
years of professional experience
1
Certification
Work History
Xpand Realty & Property Management
Licensed Realtor
09.2019 - Current
Job overview
- Compared recently sold area properties to determine competitive market prices.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Arranged for inspections and surveys of sold properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Accompanied buyers on visits of homes and inspections of properties to advise on suitability and value of homes.
- Communicated with clients to understand property needs and preferences.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Collaborated with clients to learn and determine real estate needs.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
- Presented purchase offers to sellers for consideration.
- Mentored and trained new agents
The Medicare Store
Licensed Insurance Agent
10.2022 - 06.2023
Job overview
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Developed and implemented marketing strategies to boost sales and increase customer base.
- Maintained high standards of customer service by building relationships with clients.
- Conducted annual reviews of existing policies to update information.
Wells Fargo & Company
Business Banker
09.2013 - 05.2015
Job overview
- Met with existing clients and prospects through personal calling efforts and other contacts to discuss business needs.
- Reviewed deposit profitability analysis and outlined strategies to bring unprofitable accounts back to productive status.
- Assisted in planning portfolio growth through development of business plans in alignment with departmental budget and consistent with overall objectives.
- Maintained up-to-date knowledge of competitors' products.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Offered competitive commercial banking solutions and retail financing options.
Richmond American Homes
New Home Sales Consultant
11.2005 - 01.2007
Job overview
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Prepared and presented contracts and other legal documents to clients.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Education
Governor Wallace Rider Farrington High SchoolHonolulu, HI
High School Diploma
So. Nevada of Real Estate Henderson, NV
from Real Estate Sales
Skills
- Lead Generation
- Inside and Outside Sales
- B2B Sales
- Lead Reporting
- Customer Retention Abilities
- Business Development
- Problem-Solving Strengths
- Client Needs Assessment
- Self-Directed Learning
- Post-Sales Support
- Sales Expertise
- Sales and Marketing Strategy
- Client Presentations
- Prospecting Skills
- Client Development and Retention
- Complex Problem-Solving
- Regulatory Compliance
- Customer Relations
- Maintaining Customer Database
- Needs Understanding
- Consultative Selling Techniques
- Customer Relations Management
Accomplishments
- 2021 Best of Las Vegas Nominee
- 2021 High Production Individual Award for Xpand Realty & Property Management
- Selected by management to work with relocation clients dissatisfied with assigned agent, resulting in a 100% salvage rate.
- Coached new agents
Affiliations
Las Vegas Realtors Association
Certification
- 2005 Licensed Residential Sales Realtor
- 2023 Life & Health Insurance producer
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Licensed Insurance Agent
The Medicare Store
10.2022 - 06.2023
Licensed Realtor
Xpand Realty & Property Management
09.2019 - Current
Business Banker
Wells Fargo & Company
09.2013 - 05.2015
New Home Sales Consultant
Richmond American Homes
11.2005 - 01.2007
Governor Wallace Rider Farrington High School
High School Diploma
So. Nevada of Real Estate
from Real Estate Sales
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