Results-driven team leader with a proven track record in staff training and operational efficiency. Skilled in problem-solving and quality improvement to enhance team productivity and performance.
Overview
29
29
years of professional experience
Work History
Team Leader
STS Filing Inc.
Montgomery, AL
10.2013 - 04.2026
Led team in coordinating file management and organization processes to enhance operational efficiency.
Developed and implemented training programs for staff to improve compliance with filing protocols.
Streamlined workflow processes, resulting in reduced turnaround times for document retrieval.
Mentored junior team members, fostering a collaborative environment focused on continuous improvement.
Managed scheduling and task assignments to optimize team productivity and project timelines.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Improved operational workflows, enabling team to handle increased workloads without compromising quality.
Zone Manager
Walmart
Montgomery, AL
07.2003 - 05.2013
Oversaw daily operations across multiple departments, ensuring alignment with corporate policies and objectives.
Developed and implemented training programs to enhance team performance and operational efficiency.
Analyzed sales data to identify trends and inform inventory management strategies for optimal stock levels.
Collaborated with cross-functional teams to improve customer service standards and streamline processes.
Conducted regular performance evaluations, providing actionable feedback to enhance employee productivity and engagement.
Supported regional managers, adjusting sales goals, and processes for each region based on zone metrics and company objectives.
Provided exceptional leadership during challenging situations, navigating unexpected obstacles with poise while keeping teams motivated towards achieving objectives.
Delivered consistent results under tight deadlines by prioritizing tasks efficiently in accordance with business goals.
Picker Packer
Liz Claiborne
Montgomery, AL
07.1997 - 08.2002
Efficiently picked and packed merchandise according to order specifications.
Maintained accuracy in inventory management by conducting regular cycle counts.
Collaborated with team members to optimize workflow and meet daily targets.
Implemented process improvements that enhanced packing speed and reduced errors.
Monitored quality control throughout picking and packing processes to ensure standards.