Terryiona Williams
Gulfport,MS
Summary
Great Worker with the mindset of a Leader. Sales associate with close to 4 years of customer/factory experience. I have the ability to communicate with customers and provide exceptional service that ensures positive feedback.
Driven with high energy and ready to start the day with a positive outlook and very dependable.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Speedy Cash Loans
04.2022 - Current
- Tracked customer service cases and updated service software with customer information.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Assembly Worker
M & M Manufacturing
11.2021 - 04.2022
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Notified supervisor of issues with equipment or production.
- Researched and implemented new techniques to streamline assembly processes.
- Completed durable assemblies and subassemblies with hand and power tools.
Material Handler
CSAT Solutions
01.2021 - 10.2021
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Strapped items down over protective padding to secure throughout transportation.
- Developed and implemented storage solutions to maintain safety and protection and keep stock organized.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Customer Service Associate
Walmart
08.2020 - 02.2021
- Increased revenue by cross-selling and upselling products and services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Solved problems with products and services by providing customers with technical support.
Education
High School Diploma -
Gulfport High School
Gulfport, MS05.2019
Skills
- Credit Card Payment Processing
- Stocking and Replenishing
- Report Creation
- Sales Expertise
- Great Human Relation Skills
- Patient & Fast Learner
Timeline
Customer Service Representative
Speedy Cash Loans
04.2022 - Current
Assembly Worker
M & M Manufacturing
11.2021 - 04.2022
Material Handler
CSAT Solutions
01.2021 - 10.2021
Customer Service Associate
Walmart
08.2020 - 02.2021
High School Diploma -
Gulfport High School
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