Terry W Chaffee
Grants Pass,OR
Overview
36
36
years of professional experience
Work History
Volunteer: Guitar Tech and Museum Assistant
Museum Of Making Music
01.2010 - 01.2017
- Developed engaging and informative scripts, guiding tour members through attractions.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Inspected tour sites for potential hazards and arranged for repairs when needed.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Arranged for additional resources and personnel when needed to accommodate larger tour requests.
- Established positive relationships with tour members through fun and engaging conversation.
- Guided groups of up to [Number] people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Worked closely with management staff to create new and lucrative tours.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Demonstrated superior professionalism while interacting with customers and vendors.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Furnished customers with unique experiences by developing and creating new tour routes.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
Bldg Maintenance Engineer
County Of Ventura, California
01.1994 - 01.1997
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Diagnosed and resolved machine operation variations and equipment problems.
- Performed troubleshooting and repair for complex electrical equipment.
- Plumbing, electrical, building maintenance services within County of Ventura
Clerical Assistant Supervisor
County Of Ventura, California
01.1986 - 01.1994
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Worked with management team to implement proper division of responsibilities.
- Clerical assisant supervisor
Clerical II
County Of Ventura, California
01.1986 - 01.1993
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receiving Clerk & Parts Expediter
Vetco Offshore Manufacturing
01.1981 - 01.1985
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Receiving raw materials for oil equipment being manufactured
- Extensive fork lift loading and unloading parts
- Tracking parts
Education
Associate of Arts - General Studies
Ventura College
Ventura, CA09.1997
Skills
- New Product Information
- Loyalty Programs
- Monthly Reporting
- Business Operations
Timeline
Volunteer: Guitar Tech and Museum Assistant
Museum Of Making Music
01.2010 - 01.2017
Bldg Maintenance Engineer
County Of Ventura, California
01.1994 - 01.1997
Clerical Assistant Supervisor
County Of Ventura, California
01.1986 - 01.1994
Clerical II
County Of Ventura, California
01.1986 - 01.1993
Receiving Clerk & Parts Expediter
Vetco Offshore Manufacturing
01.1981 - 01.1985
Associate of Arts - General Studies
Ventura College