Terufat Honelign
Ashburn,VA
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Committed to leveraging a strong educational foundation, hands-on experience, and a service-oriented approach to contribute effectively to a high-performing team. . A quick learner with strong organizational skills, passionate about achieving company goals.
Proven history of meeting objectives through consistent and organized practices, thriving under pressure, and adapting to new challenges.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Help Desk
Ethio Telecom
03.2015 - 05.2016
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax, VA05.2024
Associate of Applied Science - Information Technology Cloud Computing
Northern Virginia Community College
Annandale, VA05.2022
Skills
Technical Skills:
- Achieving extensive knowledge in equipment operation, application prototypes, website maintenance, systems support, and logistical oversight to facilitate organizational success in cloud environments
Software: Proficient in
Hardware: Skilled in Cisco IT Essentials, HP, Dell, and Lenovo laptops and desktops, printer management, general computer builds and repairs, hardware installations and swaps
Excellent verbal and written communication skills
Able to work independently and collaboratively within a team
Conducting tests, troubleshooting systems, device installation, maintaining inventory, constructing splice cases
Microsoft Office Suite 2016, Microsoft Windows Operating Systems (Windows 7 and 10 basic HTML, UNIX and basic understanding of database and SQL
Highly organized with the ability to meet deadlines and manage multiple priorities
Proven ability to adapt to new situations and challenges
Soft Skills:
- Excellent verbal and written communication skills
- Highly organized with the ability to meet deadlines and manage multiple priorities
- Able to work independently and collaboratively within a team
- Proven ability to adapt to new situations and challenges
Certification
- Certified [AWS Certified Solutions Architect – Associate], [AWS] - [2023]
- Certified [Microsoft Certified: Azure Fundamentals], [Microsoft ] - [2023]
Timeline
IT Help Desk
Ethio Telecom
03.2015 - 05.2016
Bachelor of Science - Information Technology
George Mason University
Associate of Applied Science - Information Technology Cloud Computing
Northern Virginia Community College
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