Terukazu Arai
Sales Manager/ Driver
Pearl City,HI
Summary
Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes. Dedicated Transportation professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly motivated Hospitality Sales Representative with extensive customer service and sales experience with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
4
4
years of post-secondary education
37
37
years of professional experience
Work History
Sales Manager/ Tour Operator
Musashi International, Inc. Dba Island Makana Tour
Honolulu , HI
07.2015 - Current
- Worked closely with associated Travel agencies in Hawaii to secure new and lucrative tour contracts
- Developed tour programming to enhance guest experiences.
- Built personal relationships with guests to promote positive experiences.
- Guided groups of up to 40 people on tours of Hawaii's visitor attractions, and activities
Sales Representative/Customer Service Representative
Hilton Hawaiian Village
Honolulu , HI
02.2010 - 08.2012
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Organized customer information and account data for business planning and customer service purposes.
Golf Tour Company Owner/Operator
Naupaka Enterprises Inc.
Honolulu , HI
09.1987 - 12.2012
- Private Contractor for 45 travel agencies in Hawaii managing fleet of 7 limousines with 10 employees.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Assistant Project Manager/Sales Representative Manager
Sony Willson Sporting Goods Compnay
Tokyo , Japan
04.1984 - 03.1987
- Executed direct sales from manufacturers to customers to improve profitability within retail environment.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Implemented brand marketing and sales campaigns.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
Education
Bachelor of Arts - International Economics
Kanagawa University Yokohama Campus
Yokohama, Japanm 04.1980 - 03.1984
Skills
Licensed driver in Hawaii
Timeline
Sales Manager/ Tour Operator
Musashi International, Inc. Dba Island Makana Tour
07.2015 - Current
Sales Representative/Customer Service Representative
Hilton Hawaiian Village
02.2010 - 08.2012
Golf Tour Company Owner/Operator
Naupaka Enterprises Inc.
09.1987 - 12.2012
Assistant Project Manager/Sales Representative Manager
Sony Willson Sporting Goods Compnay
04.1984 - 03.1987
Bachelor of Arts - International Economics
Kanagawa University Yokohama Campus
04.1980 - 03.1984
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