TERUMI TEBBE
Reno
Summary
Reliable and organized with strong front desk and customer service experience. Skilled in managing phones, scheduling, data entry, and maintaining accurate records while ensuring a welcoming and professional environment. Known for excellent communication, problem-solving, and multitasking abilities, with a strong commitment to efficiency and positive client interactions.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Teacher Aide II SPED 1.1
Washoe County School District
01.2021
- Provided individualized support to students in accordance with their IEPs, assisting with classroom transitions and school transportation.
- Supported students’ daily living skills, including health, hygiene, and meal assistance.
- Assisted with technology use, lesson activities, and behavior plan implementation to promote academic and social development.
Players Club Representative/Cage Cashier
Sands Regency
01.2011
- Accurately handled cash transactions, including exchanging chips and tickets and cashing checks.
- Provided exceptional guest service on the casino floor and at the rewards center.
- Promoted and enrolled guests in the Players Club, enhancing loyalty and engagement.
Dispatcher
Pro Plumbing and Drain
11.2025 - Current
- Managed incoming service requests, prioritizing based on urgency and customer needs.
- Communicated effectively with field staff to ensure clarity on job requirements and expectations.
- Coordinated daily schedules for technicians to optimize service routes and reduce response times.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Clinical Aide
Washoe County School District
01.2021 - 01.2025
- Provided first aid and CPR to students following district and AHA protocols, reducing emergency response time and ensuring student safety.
- Assisted School Nurse with medication administration and health procedures, maintaining accurate administration logs and supporting routine screenings.
- Maintained student health and immunization records with timely data entry and organized filing to ensure regulatory compliance.
- Communicated health information to students, parents, and staff clearly, improving follow-up care and parental engagement.
- Managed phone lines, attendance, mail, and student record updates, ensuring front office continuity during busy periods.
- Covered front office during secretary absences, sustaining administrative operations and visitor support without service gaps.
- Delivered customer service and guest relations at the front desk, resolving inquiries and improving stakeholder satisfaction.
- Performed front desk and office administration tasks, coordinating daily office workflow and supporting school operations.
- Executed data entry and record management tasks accurately, supporting reliable student health reporting.
- Scanned, copied, and faxed documents efficiently to maintain up-to-date student files and expedite information.
- Answered and directed multi-line phone calls professionally, routing issues and documenting messages for follow-up.
- Provided general office and clerical support across departments, contributing to overall school operational effectiveness.
Education
GED - undefined
Washoe High School
01.2007
Skills
Customer service, Guest relations, Front desk administration, Office administration, Data entry, Record management, Scanning, Copying, Faxing, Handling correspondence, Phone communication, Email communication, Clerical support, Cash handling, Basic financial transactions, CPR certified, Bleeding control, Technology proficiency, Time management, Multitasking, Attention to detail, Organizational skills
Certification
- CPR CERTIFIED
- CPR Certified
- BLEEDING CONTROL
- Bleeding Control
Timeline
Dispatcher
Pro Plumbing and Drain
11.2025 - Current
Teacher Aide II SPED 1.1
Washoe County School District
01.2021
Clinical Aide
Washoe County School District
01.2021 - 01.2025
Players Club Representative/Cage Cashier
Sands Regency
01.2011
GED - undefined
Washoe High School